Amotlahti

Hey. help stupid. i own a passion span pool and the controller is geckon in.xm1 and the device does not show any code but no device works and ll have no device to teach. the panel will turn on and the degrees will be displayed but will claim degrees 0celsius and each side key button will have a light only image. tech menu when going to find a span and heater but they can't find information that they should be connected.