Hi all. I am a new member who has been browsing this site frequently and I finally felt the need to sign up. I just purchased as home late last summer that came with a Sundance Chelsee 780. I have absolutely no pool/spa/water management experience but my girlfriend made an appointment with our local Sundance dealer to set up our spa and get us on the right track (early November).
Fast forward to now; we have used the spa twice and I cannot for the life of me get the chemical levels to be balanced. I slacked a little bit early on and could never really get it usable again. I frequently get my water tested due to my high PH and low TA but their step by step instructions end up doing nothing to make the spa usable.
Today I got the pH down enough to chlorinate to around 3ppm but within just a few hours it was between 0 and 1. For several days now I have had white residue around the edges of the water.
I want to keep the spa open and running but at the same time, I really feel like this whole thing is totally over my head and I should just throw in the towel. Any help or honest opinions would be appreciated- I totally understand that not everything is for everyone and if that's the case for me right now then so be it. Thanks!
