I purchased a Bullfrog Spa (R8) model this year. I was very happy with the purchase until about 1 month ago. One of the jetpacks started leaking water out the sides. I switched the jetpack out and tried it in different seats, and it still continues to leak water out the sides. In addition, a noise persists from the jetpack , the other jet packs do not do this. My sister was very impressed with the bullfrog and was considering one until the Jetpack incident.
I have not had the best of luck with the retailer.