Hi all,
My wife and I moved into our new home on 3/1/2013. Our house came with this wonderful 45,400 (!) gallon pool.
In the last week, our pool has been a nightmare even though we bring in a water sample to our local pool store each week.
6 days ago we came home to cloudy, slightly green pool. We were told to shock the pool and come back the next day with another sample to Pools of Fun. The shock had not fixed the problem. They did some research and we were told that the previous owners had never changed the sand in the filter (6 years). We proceeded to do that. In addition to changing the sand, we were advised to do a drain and fill taking the pool down a foot.
The drain and fill did nothing and we were notified that we have 8 ppm of ammonia. The pool store advised that the ammonia is too bad to treat so we should do another drain and fill.
This time we drained 2.5-3 feet of water. The ammonia is still at 8 ppm. During the drain and fill process, we were told to keep the chlorinator off as the chlorine is part of the problem with the cloudiness.
So here we are. The following test was done today by Pools of Fun:
CYA: Not tested
TC: 1.1
FC: 0
pH: 8.1
TA: 290
No Algae
Test from Leslie's Pool Supplies:
CYA: 10
TC: 2
FC: 2
pH: 7.6
TA: 220
Leslie's said they do not test for ammonia, but they said if we use granular shock and Muriatic acid the pool will be back in balance.
Please help. I'm so confused and we've already used about 20,000 gallons of water.