Thank you so much for taking the time to send your advice. I'm so glad I asked. This is a great forum! I have a few more questions for you below if you have time-
An in-ground model would be really difficult to get rid of if you want to get a new spa in 10 years or so - you'd have to actually disconnect plumbing, dig it out, and who knows what else. Unlike planting a tree or putting in a patio, a hot tub is a mechanical item, and ALL of them - no matter what brand - will eventually fail. Like cars. Also, manufacturers keep coming out with new models, with better jets, more features, etc. (just like cars). If you like the tub, you'll eventually want a new one. If you buy a "portable" one, as the dealer suggests, it will be easier to take out. You can build tubs into decks and patios - if done right, it could blend well enough that you'd probably never know the difference.
OK - That makes sense and gives a good reason to reconsider a portable. But, with an in-ground, since only the shell is buried (and the pipes) wouldn't we probably just need to replace the pump/heater/etc or whatever equipment there is - which is all easily accessible and above ground? The tub shell itself should last more than 10 years right?
So, the dealer's advice is not bad. Is there any other reason you're considering looking at a different dealership?
The dealer was very condescending when we approached him with our questions. He basically said "why would you want to do that? No one does it that way anymore" then ... "Well I'd be happy to sell it to you if you really want it." No, I'm sure there are much nicer spa salesmen out there, so he won't be getting our business. If he had politely given us the reasons you've brought up, we might feel differently. (By the way, are you in the L.A. Area?)
2. As for other options, read through some of the posts here and you'll probably get a pretty good idea of which brands are considered to be the best. Among them are such diverse brands as Marquis, Hot Spring, Dimension One, Sundance, Caldera, Hot Spring, Jacuzzi, Arctic, Catalina, Artesian, and several others.
So, all of these are good quality brands? Are there any brands to avoid?