Excellent - I was hoping dodgyswa would respond! Thank you!
Anyway, sitting on my hands has had the effect of the price dropping to $7300 and again to $6995 (tax not included). Of course, that has also had the effect of my eye wandering.
To answer, they don't have a full service department that I can see. We aren't looking to have too many people in the tub, but we are a family of four (little kids, and they prefer the pool across the street at the neighbor's anyway). I don't see us entertaining in the hot tub, as I would worry of others' hygiene and entering what essentially is a bathtub.
I have heard good reviews of Marquis, and I plan to go look at the Promise tomorrow (this will also fit in our spot). I was concerned that the Marquis has only the one stage pump, although it is a smaller tub so maybe I am out of my head for being concerned. My guy says the Promise is a newer model http://www.marquisspas.com/hot_tub/models/the-promise.asp as I saw a different one at an online store with the same name but far fewer features.
Dodgyswa, I travel through Buffalo and Jamestown a lot, and am aware of Colley's. I gave them a ring, and they can do it for $6750 but the delivery to Rochester is $500. It was still $50 cheaper than the local folks as of 5pm, however.
We were going out with the kids this weekend and found a place selling Master Spas. We weren't thrilled with what they looked like, as it was a bit dated looking, but for the same price we could drive a Twilight 6.2 with more jets and a two stage pump system. http://www.twilightseriesspas.com/twilight_series_spas-model_ts62.php Complete installation, including delivery, cover, steps, and a 220 line run was $8100. I didn't opt for anything other than the base model in this, as the upgrades made the spa less attractive (we were able to put a skirt together with a tub color with which we could live, as they would need to build a new one due to having none in stock). I will note that there were a significant number of little clear "floaties" in the test tub.
Asthetically, I am a bigger fan of the Marquis tubs. Unfortunately, the Mirage has no water in it to see it in action.
I will do some homework on the Master Spa, but I can't say it would be my first choice. Gut feeling.