I bought a Hot Spot Tempo a few months ago. So far I'm happy with it. However, it is my first ever spa. I originally negotiated the Relay for $5500 out the door; tax, steps, delivery, setup and cover lifter. My spa store provides a 4 month initial supply of chemicals.
I say originally negotiated because I ended up buying the Hot Spot Tempo rather than the Relay. I did this for the following reasons: The Relay's pump configuration didn't allow for both the main corner seats to be on, along with the 4 dome jets for your feet, unless both pumps were running in high speed. Pump 1 runs one corner seat and pump 2 runs the other. On the Tempo, pump 2 runs both seats and the dome. The Tempo also has 6 additional jets that shoot directly at the bottoms of your feet when in the lounger. For this, I paid an additional grand. That said, my spa dealer extended the deal I had negotiated for the Relay to a friend of mine.
Now for the one thing I don't like when it comes to both of these spas. You may want to think about this when running your pumps. For some unknown reason, on the 4th pump setting, which is the single stage number 2 pump all by itself, the water does not filter through the filter ring. Sorry, I don't know the technical name of the ring that sucks down around the filter allowing the water to pour into the filter canister. However, it only "sucks" down when the first pump is running. This to me seems like a design flaw. If anyone else knows of a reason for this, I'd appreciate hearing it. My dealer didn't even realize this happened until I showed him on one of his Relay's.
Sorry for the long first post. Hope I didn't bore you too much. Good luck and happy soaking with your new Relay.
Sailfish Bret