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Hot N Wet

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Posts posted by Hot N Wet

  1. The D1 Serena at that price is unbeatable. I just sold one, granted it's an 06, for 16,500. It's the top of D1's lineup and an absolute steal at that price. Dual dynamic massage sequencers, set-up for "bowflex" type work out, eye-watch system, total body hydrotherapy,and not to mention it's a visually stunning work of art. I sell them, however, I'd jump on that deal.

  2. Only 1-2 oz after every use

    Basic Maintenance calls for at least a 1/4 cup of shock weekly. D1's vision system basically goes above and beyound to ensure that if you follow their program your water will remain crispy, sparkly clear. See what works for you and your usage, but mind you, if your water goes to hell you might be investing more in chemicals to resolve the chemistry issue than you would following the D1 prescription. Good Luck.

  3. There was a Pool and Spa Show April of 2005 in Novi, MI (Metro Detroit area) where 15 plus pool and spa dealers set up to sell there product. One of the Master Spa dealers ran TV, Radio, and Newspaper ads that same weekend saying that the Pool and Spa Show had been moved to a different location (where of course only Master Spa was selling there product). Talk about deceitful sales tactics. What a shameful company. Another Master Spa dealer in this area who was at the show isn’t associated with the company who did this shameful act. The Pool and Spa Show of 2006 is next weekend March 24-26. Hopefully the Master Spa dealer doesn't repeat this type of thing.

    Michael

    That is absolutely hilarious. Immature marketing at it's finest! My hat is off to them, they deserve some sort of award for that...*** Move of the Year...The Spa Blocker...maybe a Saddey Award...A Spammy...something is in order.

  4. So my question still remains, do I have to add a cap full of shock (Renew) after EVERY time I use the spa?

    It's not going to hurt anything. I know quite a few people who religously add shock after every use. It's more of an assurance that bacteria levels, after tub use, will be taken care of and the sanitizer can more effectively maintain the tub. Go for it.

  5. If everyone got along and agreed there would be no need for a forum. This would be called pool and spa cult. Take what you can from the arguments and do some research on your own to form your own opinion. A lot of the topics discussed are, at the very least, contriversial leading to no definitive right or wrong answer. However, I've never seen a question go completely unanswered and that, my friends, is all you can ask for.

  6. They did use a Laing circ pump in their Ultimate series for about four years.

    Everyone is now right and on the same page. I sell Marquis, D1, and Clearwater. The sales tactics described earlier in the conversation absolutely disgust me. If you are selling a quality tub ensure that you simply get the message you're trying to convey across to the consumer. For a sale to happen you must show the benefits of your product and that should be enough. If your benefits and features appeal to the consumer and you build up some emotional rapport with them the sale is yours. Only inexperienced sales people would resort to such tactics as bashing the competition. I'll be the first to admit that I've found myself doing it in the past, but I can't recall ever closing a sale after doing so. There are a lot of quality tubs on the market with different approaches to solving different issues, but ultimately it is up to the consumer to choose what tub best suites their needs, regardless of a great presentation. One thing I've learned through sales training is some glorified marketing rep pumps up those ready to take in his enormous wealth of sales knowledge and he will make it a point that everyone who walks thru your showroom doors can be closed. It absolutely sickens me to hear these sales tactics conveyed. You know the old get them saying yes trick, or the let me ask my manager tactics. These are just my HUMBLE opinions on selling...build rapport, know your product, and allow the consumer to sell themselves.

  7. What do your dealers think about the idea? I know that I wouldn't have as good of a relationship with Coleman if I carried other lines. I wouldn't get a big credit with them. I think having a good relationship with one dealer is key. Its better to have 3 close friends than 100 distant ones. God forbid one dealer drops you because you arent selling enough and the customers are left out on there own high and dry.

    We have two giant showrooms, one in green bay and one in appleton. The dealers absolutely love us. D1 has been knocking on our door for four years and we finally took them on 2 years ago. Dealing with the most expensive brands is nice because quality is not an issue, but when someone only has 6000 and they want a nice looking spa where do you go? The competition. But not anymore, and if any of my reps have an issue with it, my point will be just that.

  8. WARNING BE CAREFUL WHEN BUYING A SPA FROM WEST CHESTER SPAS IN WEST CHESTER PA.

    We placed a deposit of $4200.00 on an LSX1050 Master Spa at a spa show at the Valley Forge Convention Center held by West Chester Spas. This was a new 2006 model with no extras added just the base unit new from the factory. The salesperson explained the many jets and features of the unit including the shoulder jet seats. It seamed like the perfect spa for us being we both have issues with our shoulder muscles since being involved in a serious auto accident several months ago. Although the salesman never asked us to get into the unit to see if we were comfortable in the shoulder jet seats, he did say that there was a male and a female sized shoulder jet seat, so we figured they should be fine.

    1 week later at a home show we saw another dealer of the same products and decided to see if the prices were similar between dealers (this dealer was over 50 miles away from our home). After some brief conversation the first thing this sales rep asked us to do was to sit in the different spas to see how nice they felt and fit. We realized the shoulder jets of the LSX1050 on the male seat did not fit my shoulders as my shoulders would only fit if I slid my butt all they way out to the edge of the seat. I am 6’ 220 but a long upper torso. We did get a price from this dealer on the LSX1050 and found the price very close to one we already had.

    I contacted West Chester Spas and asked to take a wet test of the unit I placed a deposit on to make sure it was the same wet as dry. The next day I did so and found that I did not fit under the shoulder jets. The following day I contacted the owner Larry Granger and told him the problem.

    He is where the problem starts. I was told he would not refund my whole deposit. He said he had already paid a $1600.00 commission on the sale and I had to take a store credit for that amount. If I agreed to take a store credit for the $1600.00 then he would credit my credit card for the balance of the $4200.00 deposit. If I did not agree, he would not credit my credit card for anything and I would be on my own to the fight to get my deposit back.

    I can’t believe that the owner would not be able to recover a sales commission from his employee since the spa was never delivered. I also can’t believe that he would offer a $1600.00 store credit if he could not recover the sales commission. If my math is correct this would cost him the $1600.00 commission plus the value of the goods I purchased unless he would be able to recover the sales commission but just didn’t want to lose a sale. If this all seams strange to you, it certainly is confusing to the credit card company that I am disputing the charge with. Do you think this is someone who is interested in customer satisfaction or just his bottom line, you decide!

    Are you kidding!!!?? Sorry, I'm not surprised, you're dealing with master spa. I'm pretty sure commission structure isn't sitting at 25% either. Who in their right mind pays a commission on a DEPOSIT? Sorry to advocate what I'm about to say but SUE SUE SUE! This crap has to stop and if it means driving A$$holes like that out of business, so be it. He's trying to scam you into making the purchase, contact the better business bureau ASAP and take the chump down. Good luck!

  9. OH MY GOSH!!!!!!!!!!!!!!!!!!!!

    You sell marquis, d-1, and clearwater on the same floor. how do you do it?

    clearwater literature tears down the whole story behind marquis and d-1

    Very carefully. Opening questions are vital. If a customer wants a lounge and conformed seating it's instantly D1 and Clearwater. If they want a more opened concept hot tub it's Marquis. Of course, for me to make more money I would prefer to sell a Serena Bay over a Clearwater, but if price is the issue the average consumer sees a comparably flashy tub in the clearwater with a "different philosophy" behind the construction and insulation. Clearwater was brought in to be our pricepoint killer but after setting a few up I could see them morphing into our best seller. The biggest thing is the jetting. No matter how many times you beat into a consumers head the Marquis philosophy and high flow, they still notice the limited jetting. Now they don't have to shop around, I've got their tub.

  10. My preferance also.

    That has been an extremely popular method as of the last few years. I can't see any faults in the Nature 2 system if you are monitoring your tub and utilizing the chlorine as prescribed. Good points both of you, but for now I'll still stick to my "chemical soup". MMM MMM Good. B)

  11. Well Mr. Ed, there is a difference in sanitation. Bromine is a more stable compound in hot water than chlorine is. Chlorine has a natural tendency to revert to it's gaseous state in normal hot tub temperatures of 99 to 105 degrees. The other nice thing about bromine is if it does not come into contact with bacteria it can be reverted from an inactive element to an active element by being introduced to Ozone. Bromine and an ozinator with a mineral cartridge is, in my opinion, the most cost effective and efficient method of sanitation.

  12. I think it is funny that I've been posting with for quite a while now and many regulars didn't know I was associated with that brand. I guess I've done well not being biased or promoting my brand over others. If you have specific questions about it, I'd be happy to help you. Feel free to message me directly. I don't want to break any forum rules in "promoting" a particular brand that I have an association with.

    HotnWet... do you sell D1 spas?

    As a matter of fact I do. Very inisghtful of you Amanda, I also sell Marquis. We just picked up Clearwater and I'm thinking we're going to drop the everyday line Marquis produces. People can take one look at both spas and without hesitation chooses Clearwater. Compare looks, jetting, and warranty Clearwater has a distinct edge over the everyday models but THEY'RE AT THE SAME PRICEPOINT!!! My largest objection has been price. D1 and Marquis are some of the most expensive tubs on the market and clearwater is a superb alternative.

  13. This may be a stupid question, but I can't find the answer anywhere in the manual. Is it possible to make it so that the Scrolling Message Center can be read from inside the tub? To somehow flip the display? Right now, when I'm in the tub, it's upside down (can be read from outside the tub.) Thanks.

    Hit the "Enter" button 3 times. :D

  14. How about Masters Spa LX1050 or SUndance Maxuus? Thoughts on this size spa?

    How about a nice voucher with the spa that rules parking lots. The masterspa brings tents, snakey sales people, and deception to this circus act. It's a big friggin parade of ignorance. I like sundance. Master makes a good tub as well but the sales tactics bring down the tub about 20 notches. Why is your name "master" by the way? God it would rock if you sell them. :D

  15. What have you paid for the Chairman2, Lotus Bay, or Sarena Bay? I live in NJ.

    I'm leaning towards the LotusBay, but still not sold. I haven't set up any wet tests, and want to have an idea of what I "should" pay for each one.

    How is the light display and waterfall effect for the Lotus and Sarena? Is it worth the extra $. The Chairman2 doesn't have that, and it's a "nice" extra feature.

    thoughts?

    You should pay a lot. Price seems to be a big concern with you so I'll give you the heads up at what I start at price wise and the lowest I'll ever go because the three tubs you've mentioned WILL BE SOLD to someone who takes one look at the "nice" features you've pointed out then grabs their wallet or purse. The "nice" features are actually standard on the Lotus Bay and the Serena Bay. Chairman II does not have these standards. On to pricing...Serena starts 17k ends 13,299...Lotus starts 14k ends 12,199...Chairman II starts 12k ends 10,999. Again this is my stores pricing policy and it's put in place to cover our overhead. We may be higher or lower than anyone but what we offer in services, (ie. water testing, our parts and labor warranties, 17 truck service fleet, etc...) makes up our margins and should be taken into consideration when purchasing. YOU WILL NOT MAKE A WRONG CHOICE WITH ANY D1 YOU HAVE MENTIONED! :D

  16. The coleman 705 and 706 is the high end model. Coleman in 1 or 2 weeks will have the M6 spa, the ultimate in therapy and entertainment.

    Holy Brainwashing Batman! I must have this M6 spa you speak of.

    The lounge on this M6 will have an electronic sequencer or random jet massage programmable for the user.

    You mean they're ripping of D1? It's been done and you don't sound too keen on your competition. Read up a bit more because the Chairman II is worth it and already has the features you're describing in the almighty M6!!!! I'm sure overly justifying the price in that aspect alone. :D

  17. I think the neckflex pillow is kinda gimicky as once it is set you pretty much leave it be, and as it ages the tubing becomes a bit brittle but it's an easy fix. But it is a very unique idea and is just one more thing that's nice to have if you want it.

    That is the one and only issue with the neckflex jet pillow, other than trying to say the damn name of the thing 5 times quickly. I've sold D1 and can honestly say I picked the tub apart and after time that is all I've found to go wrong with the pillow system is the tubing deteriorating. ;)

  18. I am a first time hot tub buyer. I have several hot tub dealers in my area and have looked at several. The three I have narrowed it down to are, Hot springs- Envoy $ 7500.00, Coleman 471 - $6500.00 and the one that I liked the best the D1 Chairman 2 $ 9200.00. Just wondering what more experienced hot tub people thought of these tub and the pricing I've received.

    Thanks

    Hey there Chuck, to start Hot Springs makes a nice tub, Coleman is decent, D1 is primo, thus the pricing differential. The models in the lineups are also not so comparable other than size. Have you wet tested? Personally, if price is not the issue I would pounce on the D1, however if it is a concern the Hot Springs would be a nice prospect. Look into the filtration systems of both as well as ozonation, heating, and energy efficiency, but the #1 judge is how comfortable the tub is to you...WET TEST.

  19. D1 has some of the deepest seats you'll encounter. Even if it's just for schticks and grins get a wet test in a Serena Bay. It's D1's cream of the crop. I personally have to adjust myself to stay above the water line and I'm 5'11''...should work out great for you and your wife as it has multilevel seating. Also, it's convertable to an aqua fitness system in a way. Basically an underwater bowflex. I don't think you'll find a more compatable spa, but good luck.

  20. I want to buy a D1 Seville. Has anyone experience with this spa ? Pros? Contras ?

    Thks for answer

    The Seville is a great spa for it's size. It totals 43 jets and utilizes the "ultrapure" water system which is one of the only 24 hour ozone purification systems on the market. Nice lounge, extremely comfortable, and energy efficient. There are not many cons that come to mind with a D1 other than price and you had better like lounges. Nice spa.

  21. Thanks for the input people. I've wet tested both tubs and I've found them both comfortable and therapudic. The marquis tri zone took a little getting used to on the Epic but once I started to understand it more I think it's a great feature. The jetting in the beachcomber was nice as well. The one thing I really liked was the different jetting styles in the beachcomber as opposed to the Marquis not having any "whirly spinners". The price difference is about 2K between the two Marquis being higher. The Marquis has all the bells and whistles except for the stereo system. I really like the in house read out and operational controls with the marquis as well. Warranty is pretty comperable with what I've been told by both dealers. Does 10,700 and 8,800 sound about right by comparison? Thanks again.

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