Great info here. Thank you.
So, here's my summary for the chlorine issue alone:
Our CC was ridiculously high at 2-3 ppm. We needed to raise the FC level to 10x the CC level for shocking, which would bring the FC to 30 thus the calculation for so much Hypochlorite.
The shocking worked (no CC measured) but the FC did not magically return to 3...and without outdoor factors (air exchange, sunlight, etc) the level would stay high without chemical intervention.
In the future, we should either replace water regularly to keep CC, CH, & TDS all low and/or shock when CC first becomes measurable (.5 ppm) This shock would only be enough to raise FC 5ppm and would be more easily lowered (naturally or chemically).
Does that sum it up well enough?