I purchased a GC spa last May: Boca Grande
I spent $900 for the electrician.
I love the options of the jets, the volcano, the placement of the jets, the ability to adjust the strength of the pressure. I like the arm rests epecially when I get too warm and want to elevate myself.
Service: 24 hour hot line is great for my work schedule. I have not had a need for onsite service, yet.
Chemical Free?: Not with my water. I live on the west end of the Niagra Escarpment and my water has high levels of iron and sulphur and other metals ( I assume this because the dipstick pad color is purple not red/orange). My pH is 8.4+, calcium hardness is > 1000. The sanitizer was undetectable because at these levels, it could not dissolve in the water. My water would be fine for 1-2 weeks and then the green goo would begin to grow. I spent much time on the hot line. I was told to have the local dealer (not GC) to test the water and they would troubleshoot from there. I suspect the metals were not tested at that time.
I spent the next few months playing with chemicals and many trips to have my water tested. Finally GC suggested to go with the chemicals the local dealer sold ( Brilliance) because he could not help me nay more. (GC) He was very kind and spent a lot of time on the phone with me. I was finally able to get my water to settle down and have truly enjoyed the tub.
I am looking into a non- bromine water tratment because I hate the smell. This site is awesome. I have many leads on what to do this next tub season (too cold for me outside right now).
