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btj

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  1. I've had my Coast tub for 7 years and it's still working great. Have been thinking about trading in on a new one just because I like some of those big waterfalls. Also I like the brighter lites on the new. I talked to the dealer in Ohio who we purchased it from....very happy with them. After reading these posts I asked about the warranty. The warranty is between 2 and 5 years depending on the tub for the 2010's in stock and is still up to 5 on the new units. She said that she did offer an extended warranty to a customer(guess that was you) because the tub they were looking at had only a 2 year but they wanted longer. I guess the warranty is less when the tub is less expensive. I have a platium Manhattan. I've have had no problems on it for years. There was one problem with the lights (they didn't go on) when I first got it but the dealer took care of it right away. I'm sure that you will be fine with the Hot Springs but I would watertest both of them before you decide. My Coast felt more powerful and really got my sore spots better than the others when I tested. I guess when you have a good experience the warranty is less important to you. I'm really not concerned about it and I would never buy an extended warranty because I doubt I would need it.
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