First of all thanks for the quick reply guys.
And secondly, i'm sorry for the lack of info.(Bloody Noob) The spa itself just under 4.5yrs old. I bought it 2nd hand privately about a year ago. I have all the paperwork and purchase receipts but unfortunately the dealer, hear in Sydney folded through the recession ( Oh the recession which we avoided here in Australia, *just rolling my eyes*). I can't seem to find anyone else here in Sydney who sells Arctic spas. I have got a number for a couple of repair/service people. i just thought i'd try in here if anyone has had a similar issue or maybe it's an easy fix and i can save a couple of hundred dollars in my pocket.
It's an Arctic Timberwolf 7 seater, 2 pumps with ozonator. If there's any more info needed pls let me know!
Thanks again