Aquafinesse Canada
-
Posts
11 -
Joined
-
Last visited
Posts posted by Aquafinesse Canada
-
-
I agree with waterbear you have not given us enough chemical balancing details to give you a good answer. I completely disagree in his assessment that AquaFinesse is causing the problem. Hundreds of people with Eczema tell us that we have given them a solution to their spa bathing with proper use of our products. Many Dermatologists using our product recommed AquaFinesse. Bluebelle please contact us at our posted contact information at our website and we would be glad to help you sort out these issues.
-
I love it when our valued retailers get over enthusiast and just have to shout out. Probably comes from getting happy customers returning to stores for our product. Our product is made of salt which are minerals,,,so you could say its a mineral salt watercare product accurately.
Always be sure to add that is NSF 60 certified, dermatological tested and the first Spa Retailer Pool Search trade certified watercare product in the world!
Love to see things kept alive! If any of you still skeptical retailers would like to try our product we are happy to send samples out of both pool and spa AquaFinesse.
My advice to you is to include enough chlorine with your $150.00 kit to last as long as the liquid does. Also you should educate your retailers about your product (or advise them not to fib). Let them know that the system *requires* the chlorine. My retailer said the chlorine is not needed but is included only because that's what is required by Canadian law.
Overall I did not find your product was worth the price. It does work but not significantly better than chlorine alone.
Eric
User testimonials carry a lot more weight than dealer testimonials. Thank you Eric!
-
I love it when our valued retailers get over enthusiast and just have to shout out. Probably comes from getting happy customers returning to stores for our product. Our product is made of salt which are minerals,,,so you could say its a mineral salt watercare product accurately.
Always be sure to add that is NSF 60 certified, dermatological tested and the first Spa Retailer Pool Search trade certified watercare product in the world!
Love to see things kept alive! If any of you still skeptical retailers would like to try our product we are happy to send samples out of both pool and spa AquaFinesse.
-
Even though me and Spa God have disagreed in other threads, I do agree with him on Aqua Finesse. That has been a very good product for our store and our customers. The people that have switched to it from bromine or even chlorine absolutely love it. I was just like anyone and skeptical at first, but it does work very well. I am excited to see how the AF pool care works as well later this year. Many peole like using it as it makes your water care very easy, and it keeps it sparking clean. Once you balance your ph and Alk, they are locked in and you never have to balance them again until you drain and refill. Lots of people like that feature alone. Plus it gives the water a nice lavendar smell, and the water feels extremely soft, and doesnt leave your skin dry or itchy. You dont ever have to use the defoamers, metal and scale, or clarifier products with the AF. Anyways, just wanted to say that we highly recommend it, and here are some quotes from customers.
"This stuff is great. We love it."
"You should have all of your customers on AF."
"I wish I would have known about AF five years ago"
"I am so glad that we found AF as I enjoy using my hot tub again."
We do not like misinformation, putting ourselves out there as Super chemicals that fix all, be linked to enzymes, sanitizer free programs or anything we are not. Our biggest fight is ensuring training and educating our retailers. My partner Steve and i take calls from retailers and consumers willingly all day and into the evening and weekends.
We have webinars for training all the time. The next one is Tuesday, March 15, 2011 at 9 and 12 EST. Please join us and cal out your real name if we don't actually know each other already,,
Many thanks for your kind words. I am excited as the pool product creates a more for less formula versus spa which is a more for more formula. It will be exciting to see this patented unique technology become popularized in the pool watercare industry this year. We cant do anything with out awesome retail customers and always value there input and advise on many aspects of how we grow AquaFinesse. If you are in the US and don't know Steve, contact him and say hello he is a great guy with a lot of watercare experience and knowledge. If you are in Canada and we don't talk regularly please contact me I would love to help grow your business and become a resource to you. I have 15 years experience on the spa side having been a store owner, and executive with a few of the spa manufacturers.
Thanks again,,
-
You guys (Aquafinesse Canada; hottubdan) are very responsible in the way you sell AquaFinesse by ensuring that chlorine is used and in sufficient quantity so thank you for that. Unfortunately, we've seen others who have promoted it quite differently and I agree with waterbear that the AquaFinesse website sends inconsistent messages and is not very clear.
In this post and this post and this post, spababe believed that AquaFinesse had no chlorine or bromine in it. In this post, she says there is no testing whatsoever. In this post she says many are using it in the U.K.
In this post, Private Shrink believed that with AquaFinesse "you only have to add a trace of chlorine each week".
In these posts all posted by gunner12 on the same day, he loves it. It's always suspicious when one sees cut/paste text posted from one user on the same day.
In this thread, davebor reports problems with AquaFinesse having the water go bad. Note that he does not have an ozonator. Note that more and more chlorine or shock is needed as time goes on, a clear sign that not enough oxidizer is being used.
In this thread, you can see where Bobaloole wanted to use AquaFinesse "to get away from chemicals" and that he had hard time getting the chlorine level above 0.5 ppm and thought that trying to keep it at 1.5 "does seem kind of contrary to the product to start pumping chlorine into the spa, something we wanted to go away from." Note that he also does not have an ozonator.
In this post, Kingdog reports how his Artic dealer was touting AquaFinesse as "virtually maintenance free" and that he thought that "not using any bromine or chlorine or checking levels" sounded fishy.
In this post, AquaFinesseOne states that "most tubs use 1 teaspoon of dichlor a week".
In this post, Luncian reports that the FC gets down to 0 overnight sometimes.
There are additional reports on other websites, but I think you get the idea that though you aren't touting the system as chlorine-free or as something where you don't have to test the chlorine level to make sure it doesn't get to zero, nevertheless a lot of other people are sure getting that idea from other dealers.
If you do a Google search on the following quote:
When used in combination with a good working ozone or silver ion system, no additional sanitizers are needed. However, the National Spa and Pool Institute (NSPI) recommends that hot tub owners maintain a minimum level of 1.5-ppm chlorine in the spa water. To meet these standards, we strongly suggest using the provided sanitizing tablets as directed in the slow-release dispenser. Soon, your water will be in the best shape of its life-no pH products, clarifiers or additional chemicals needed!you will find it on many dealer websites and on older AquaFinesse websites. Though this has apparently been changed more recently, it seems that historically the system was promoted as not needing an additional sanitizer if you have an ozone or silver-ion system. I suspect that this may have been changed to avoid violating FIFRA rules, but it at least may explain why so many people think of AquaFinesse as a no-chlorine or "don't have to check chlorine levels" system.
Everything I have seen in reports of problems with this system is consistent with simply not using enough oxidizer to keep up with bather load when one does not have an ozonator and that this occurred mostly because people thought the AquaFinesse system didn't require regular checking of FC levels (at least at first until one get a sense for their regular chlorine demand), and that they didn't realize enough chlorine needed to be added to not let the FC get too close to zero.
I could not agree with you more. Though we will stop growth of bacteria in colonization biofilm we do not do anything to water phase organics bathers introduce to the spa. While in nomral bather use you can get away with 1.5 ppm FC that means twice a week bathing of 2 adults for 20 minutes a week. The other week I had a lady tell me she was 250ib in a Beachcomber 520 and had Fibromyalgia. She bathed 3 hours a nite in this tiny tub. 1.5 ppm wasnt carrying that organic load.
We actually aren't shy in training of recommending Dichlor over Trichlor as it is a better oxidizer. We also admit shocking your tub is required, just a lot less. As a personal example I have a Sarena Bay at home at this time. I used to shock it weekly, now bi monthly or after my 15 year old has a party.
We would be glad to share with a confirmed dealer our ingredients which are 7 in inorganic salts and french lavender, they aren't really a secret, just not something we openly share online especially in a forum. Though patented our products secret is its formula. We do apologize for the older European website, but have greatly improved it in our new North American website aquafinesseone.com . Yes tubs with 24 circ and effective working ozone,( facts are 60% of ozone in spas doesn't work effectively after a year)make our product more effective for a number of reasons.
Any retailers or consumers having issues or questions need simply contact us and we are more then happy to help.
-
Wow,, not sure if we want to get involved in your debate. We would always be glad to answer direct questions with direct intelligent answers. Glad to have one of our PHD's come on to give answers to those with higher levels questions.
Not sure if the OP got an answer, mine is there is there's no simple salt generator answer. In 15 years of being a tub manufacturer I can tell you that it isn't easy to add one or everyone would have done it. Ph stabilization, cathode calcification are just a few of the problems. I know 2 spa manufacturers out there on rev. 15 of there factory add on and still haven't got it right. Wishing Watkins much luck with ACE. So far it hasn't been approved to come to Canada.
To our retailer on this post, thanks for your business, and to clarify to those in this thread our product and formula has 0% to do with Silk, we have no Copper, Silver Aluminum or other Heavy metals in our product. Our product does not need to be EPA approved as we make no claims as a sanitizer. Unlike Silk ALL our product is packaged with and in writing requires to be used with a recognized sanitizer, ( we use Dichlor or Trichlor)
Please have a look at our new NA website aquafinesseone.com for more information on our products. I am sure many misconceptions will become clear. Please Email us if anyone on this forum has questions. We will be happy to call or Email back answers.
Wait til you see the value of AquaFinesse product for pool, please try it we are glad to send a sample. I have never spoke to a person who tried it and didn't like it.
-
I went into my local Arctic store to stock up on supplies and was given a sales push to buy Aquafinesse. They of course make it sound like it's virtually maintenance free. Not using any bromine or chlorine or checking levels seems a little fishy to me. I know you guys all give realistic advice so I've come to you for suggestions. Anyone used this product? How is it and would you recommend it? Thanks.
Dear "KingDog":
My name is Shaun Casey and I am the Canadian national manager for AquaFinesse. I assume you are a consumer in Canada. We are always here to support consumers and retailers on use and successful sales of our products. Our product is manufactured in Canada in our ISO facility and distributed through Capo a reputable 100 year old watercare firm. Clearly our Arctic retailers along with our many other retailers are enthusiastic about our products. Our products for hot tubs and pools all need and clearly indicate in our labels and literature that we are to be used in conjunction with a recognized sanitizer. If however you have a ONZEN system then you do not need additional sanitizer above that. Our AquaFinesse Spa care kits all come packaged with Dichlor or Trichlor chlorine.
We have hundreds of North American dealers finding that consumer benefits include:
• Keeps water levels balanced with no daily measuring and adjustments once water is prebalanced
• One box contains everything you need for 3 to 5 months - Must be used in conjunction with a sanitizer
• Dermatologist tested and approved - No harsh side effects on skin and eyes
• Reduces amount of harsh chemicals and eliminates heavy odors
• Helps prevent slime buildup with dramatic reduction in bacteria
• Prolongs life of spa equipment by reducing biofilms and scale build-up in your hot tub’s
plumbing lines, filters and heaters
• Patented environmentally friendly formula
PM me and I contact you in order to help you in anyway I can to have another happy Aquafinesse consumer.
-
Glad to see another happy AquaFinesse customer on this board has tried our product.
<!--quoteo(post=77458:date=Apr 16 2009, 04:09 PM:name=alanr)--><div class='quotetop'>QUOTE (alanr @ Apr 16 2009, 04:09 PM) <a href="index.php?act=findpost&pid=77458"><{POST_SNAPBACK}></a></div><div class='quotemain'><!--quotec-->Hi there, this is my first post although I have spent a lot of time reading the board and have gained a lot of knowledge - thank you to those regular posters that have contributed to my water chemistry knowledge.
I have had my tub since last October and have been struggling with severe rash since December. I have been using the Omni Synergy system and have visted the doctor many times and his only conclusion after a couple of different treatments is that I am severly allergic to something in that system. I have been referred to an allergist but in the meantime I need to find a different system.
I have noticed that some of you speak well of the Eco One system and I am considering this. I have also been reading about another system called Spa Solution (http://www.spasolutionbc.com). Does anyone have any experience with Spa Solution? Is it essentially the same as Eco One?
At this point I am leaning towards ordering the Eco One starter kit. My understanding is that you use their flush product for 14 days, refill, and then start with their monthly treatment along with adding 1 tsp of dichlor per bather after each use to maintain a free chlorine level around 1ppm. It sounds to simple to be true - am I understanding the system correctly or is there more to it than just this?
Thanks in advance for any answers or advice offered.<!--QuoteEnd--></div><!--QuoteEEnd-->
Eco One made our tub smell like fish. We switched to Aquafinesse. My wife loves it. She says it makes her skin soft. We have tried alot of things and this is the best we have found.
-
Hello PoolSpaForum:
My name is Shaun Casey and I am the National sales manager for AquaFinesse for Canada. I am new to this forum but not our industry. I have been a senior executive in this biz with Beachcomber, Dimension One and Hydropool for nearly 15 years as well as having owned a store for many years as well.
If any of you have questions about our hot tub or spa products please contact
Steve Sweeney in the USA steve at aquafinesse dot com
or me for Canada scasey at aquafinesse dot com
-
I have tried emailing AquaFinesse. I've called their support numbers, but I can't get a hold of a rep. The Canadian number I was given rings, and then goes busy as if the number is no good.
Does anyone know of any knowledgeable AquaFinesse reps?
My name is Shaun Casey and i am the national Sales manager for the Company in Canada
my email is scasey at aquafinesse dot com
Please contact me at your leisure regarding any questions you might have.
Spa Marvel Or Aquafinesse?
in Hot Tub Water Chemistry
Posted
DigitalMan : I am the North American Product manager for AquaFinesse. Drop by your local store in Hamilton which I believe is the Pool Shop on Rymal Road. I will PM you my info and I will authorize a free sample package of AquaFInesse to be given to you free of charge. If you like it let us know!