Joemp

I have been trying to diagnose a problem with my Sundance Majesta for some time. Basically the lights shut off after about 10 minutes. Later the pumps sometimes shut off. The single biggest problem I can find is that the voltage shown on the controller with the jumper putting it into diagnostics mode continues to decline from 240 volts to 80 volts. The jets continue to run fine, but the controller turns off the LED lights and later the pumps. I can't believe that it is truely 80 volts as the pumps run fine. I think something in the voltage monitoring circuit is causing the problem. Any ideas what measures the voltage and how to diagnose and fix the problem? Thanks in advance. Joe

I have a Sundance Majesta in there 880 series. I have a problem with the lights shutting down and then the pumps shutting down from what I think is a thermal shutoff. As I diagnose the problem, the voltages are all good. However the current draw to both pumps are very low. It is 0.6 amps when 11.2 amps is expected. The volume and strength of the flow both seem good. I do see air bubbles in the recirculating tubing. I wonder if I am pumping a lot of air and that is the reason for the low current? Also, one section of the recirculation 1" tubing looks pretty severly kinked? Any ideas of what I should do to solve this problem?

Well, I checked all the voltages and all were fine. However when I checked the current, the both pumps were drawing very low current. About .6 amps instead of the expected 11.3 amps. When I looked at the 1 inch clear tubing with water flowing from the recirculating pump, I could see considerable air in the tubing. My guess is I'm pumping air and that is why the current is so low. Any idea how to solve this? It is a Sundance Majesta. I did take the handle off the diverter valve and bleed some air from that point. But it seems like it must be a lot of air. Also the 1 inch clear hose near the drain is very kinked due to it's location relative to the pump large output. A poor location of the two relative to one another. Thanks in advance for your ideas. Joe

I do not have a volt meter, but I will see if I can get one from work Monday. I shut the breaker off for 45 minutes and then it worked fine. However, today again the pumps shut down after 10 minutes. After a while I got a FLO error. I have just purchased and refilled the tub. Can it be an air lock due to the pumps needing primed? Any idea how to do this? Until you can confirm that the power is okay, you should shut off your spa just in case it isn't - so you don't do any permanent damage. I agree with the caution. I'm baffled though why it would heat so well if it was a electical supply problem and the heater is the main current user.

I do not have a volt meter, but I will see if I can get one from work Monday. I shut the breaker off for 45 minutes and then it worked fine. However, today again the pumps shut down after 10 minutes. After a while I got a FLO error. I have just purchased and refilled the tub. Can it be an air lock due to the pumps needing primed? Any idea how to do this?

I just bought a used SUndance Majesta 880. I did the wiring myself. The spa heats and circulates fine. However when I turn on the lights and the pumps, after a fairly short period of time, the lights go dim, then out, then a short time later the pumps go off but without an error code and with the pump display also showing the pump as on. The display also goes very dim. Any ideas. Could the wires be hooked up to just one leg of the 220? Thanks in advance for your help. Joe