chrisgolf

Each situation is different and I am very happy with the solution to my issues. Thanks for all the help!!

I was wondering the same thing. I know it got resolved but I don't understand it getting wiped out. This is pretty scary guys, a little too big brother for me. Looks like some moderator or admin must have deleted the posts. Not cool. It undermines the value of this board. KK117 Thanks for everyone's concern. After a lot of communication with Blue Falls Mfg. and the warranty department at Arctic Spa's we have come to a mutual agreement on the issues I posted earlier. I got what I wanted and so did Arctic. Since every situation is different my advice to anyone is to keep great records, do your homework and be persistant. I am very happy on how my situation was handled by Arctic Spa's. About the Aquafinesse. Arctic got that confused with another product and I was told that it is safe to use. I talked to the sales rep. for the east coast of Aquafinesse and he confirmed that Arctic's company stores on the east coast recommend Aquafinesse. Thanks for the help from all.

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Dave, I would give the people at Aquafinesse a courtsey e-mail. I had an issue and they responded the next business day. I believe in going to the source to solve your problems. I use it and it lasts on average of 3-4 months, 12 weeks, maybe you are using too much of the product?? Talk to them first though!

Thanks Pete for all your help and encouragement!!

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