Jump to content

yarttar5

Members
  • Posts

    1
  • Joined

  • Last visited

yarttar5's Achievements

Newbie

Newbie (1/5)

0

Reputation

  1. We have had our Caldera Utopia Niagara spa since July of 2002 and have enjoyed it for the most part. In the past couple years we have not used it much and were thinking of selling it. Recently we drained the tub to clean it and noticed that the spa shell's surface was 'bubbling' in several places. Our dealer came out to look at it and said it was definitely a warranty issue. A claim was submitted (2 weeks before the 7 year shell warranty expired!) and Caldera is replacing it with a brand new spa! The new spa will not come with a warranty however. Here is our dilemma....we can no longer use the spa due to my husband's medical issues. We proposed to the dealer a possible settlement instead and they are very open to it. Our other option is to sell it ourselves, however again, it will not have a warranty. The dealer wants to know what we would want to sell it for so we can agree on a price. Our thought was about 30% less than retail, at least for a starting point. Does anyone think that is a reasonable offer or that we can sell it for that -- brand new without warranty? I know that people can purchase home product warranties for household appliances, etc. so that may be an option for someone that would purchase it. Any thoughts? Your feedback would be appreciated!
×
×
  • Create New...