optimum

You may have to order the kit online, which will be more expensive shipping to Canada. However, it will be the best investment for your tub that you will ever make. To be honest, without it, you will have a hard time maintaining your water. The best thing to use to clean your filter is Trisodium Phosphate (TSP) which is found in some dishwasher detergent. However, being in Canada, I'm not sure what's available. You might find a regular filter cleaner in your local spa/pool store. Don't use acid unless you have scale deposits on your filter. If you do have scale deposits, make sure you clean the filter with a filter cleaner before using acid, or you wil ruin it. Thanks Nitro, you are amazing!!! I will try to get these things and i will post you on how its going.

Wow that is a really good price, we paid 13,500.00 for our Optima in December 08. That is with the stone siding and steps and Nature 2 system ( which we are not sure if we like ). One more thing, i too kept floating up all the time during my wet test, however we purchased anyways and after two outings in our new tub i do not float up anymore. Not sure why but i don't .

Wow that is a really good price, we paid 13,500.00 for our Optima in December 08. That is with the stone siding and steps and Nature 2 system ( which we are not sure if we like ).

Thanks Nitro; Means a lot that you responded to me. I do not know where to purchase the kit you mentioned. I live in Ontario, i take it you live in the US?? I do have another question perhaps you would know the answer. When i take the filter out to clean it what chemical can i use to clean it? Muratic acid? Of course diluted? Or is there another product you can suggest? Thanks again

There is not enough space here to tell you how much trouble i have had with my sundance hot tub since the end of December 08 ! I am at the point that i am really, really sorry i purchase this $14,000.00 optima! We use to have a really old hot tub and had no trouble at all. Now it is April 12th 09 and we have fill our tub four times, yesterday being the 4th. To say the least we are not happy at all. This morning the temperature is bang on the 101 and when i opened the cover the water is really cloudy. After filling yesterday for the 4th time in 3 1/2 months our nature 2 ozone system is not working this morning. I followed the rules again, for filling; start up 1. add prevent 11 ( 120 ml per 1000 L ) wait one hour 2. Add chlor-aid ( 1/4 cap ) to activate Nature 2 3. Add ultra spa ( 200g per 1000L ) 4. 24 hours later balance Calcium, Alkalinity, ph The first dealer changed our ozone system once already. Now it was on last night and this morning its a no go! I am ready to throw it away and just use chlorine pucks for goodness sake. They say that you use very little chemicals with the nature system but that is a bunch of crap as far as i have found. My husband wanted to purchase another hot tub but i wanted to purchase the optima with the relaxing foot massager i am very sorry to say that i got my way ( most times i like that but this time i wish he got his way ). We do have well water and purchased one of the pre filters to fill the tub with this time. It took forever to fill the tub yesterday. Can anyone help me? I am ready to sell this sundance spa and go buy a cheaper one. Thanks Optimum