spa sales rep

Newbie I feel you will be much better off with the Master Spa. Unlike some others on forums, I will fully disclose my background. Don't believe everything you read. Don't believe me, look into it and double check the facts. I have been in the Spa Business for over 30 years and I have sold and serviced over 20 top brands. Here's how I would rate the top brands to buy in the US after selling thousands of spas over the years...I know some of the people on these forums and their job is to bash others and make up stories...so here is my opinion, but wet test them and you'll probably buy the LSX with the extreme therapy whirpool seat. I know many Pro & Olympic athletes that use the LSX seat to relax and rehab their injuries... 1. Master Spas 2. Sundance Spas 3. Caldera 4. Hot Springs Spas 5. Jacuzzi 6. Marquis Spas 7. D1 8. Softub 9. Free Flow Spas 10. Cal Spas Here's why I think Master Spas is the Best... 1. Master Spas have won more important spa awards than any of the other manufactures.They won the BBB Ethics award, Consumers Digest Best Buy,The Inspire Award, Blue Chip Business award. 2. Look at the Master Spas website...It shows all the awards...these can't be made up...like the opinion of a service person or sales person that slams the competition without any proof. 3. There is no JD Powers award for spas, where recent owners rate their buying experience...but there is SpaSearch certification and ratings, where new buyers of spas rate their spas and their buying experience...Master Spas had the #1 rating with over a 95% rating out of 100 for last few years. I'm sure your local dealer can show you that and many other things... 4. The Master Spas have more powerful jets that hit all the trigger point in your body. The Master Spa Foot, Neck, Back and Shoulder jets do a really great job. I talk to many of their happy customers... 5. Master Spas are Easy to take care of because their shells are made with Microban acrylic, they use ECO PUR filters and ICYNENE insulation. Ask the dealer about why they use these... 6. Master Spas and only one other spa manufacturer (Marquis) were awarded for paying the bills on time to their suppliers in the last issue of Spa Retailer magazine... 7. Ask the Master Spa dealer if they are an Apex winning dealer. Their Apex program highlights the best of their dealers. Ask the dealer about it... 8. Ask yourself why is everyone ganging up on Master Spas? Probably because the spa line they sell doesn't have the features. Or because their sales are on the downslide and they are just sitting in their showrooms waiting for business while Master Spa dealers are teaming up with Home Shows, Boat Shows, RV Shows, renting their own venues, doing their own shows, setting up in Malls etc... 9. After the Master Dealer sells a spa, they work hard to keep the demanding public very happy so they will refer their friends back to them and the cycle goes on and on...For years Hot Springs, Jacuzzi and Sundance owned the high quality spa market and Master Spas surpassed their quality about 10 years ago. Masters' market share keeps going up while the others market share keeps going down... 10. Ask the dealer all these qusetions and many others...It seems like many other brands can only try to make up things and bash master beacause they can't really compete???

LA Spas are pretty good. What city do you live in? I have worked for many of their dealers. I think you might be wrong on getting a full warranty on a 2004 Down East Master Spa. Who told you that? Their warranty is 5 years structure and 3 years parts and labor. What Master Store did you visit? I've worked for many of them also. The new Down East spas have a circ. pump. I speak to many people that bought spas from me and they say the Master or Down East Spas are very efficient. They use Icynene foam that doesn't absorb water, mildew or lose it's R value as fast as regular spa foam does. The quality of the Master and Down East spas are equal. The Master has a longer Warranty, more jets and a few other items. What size spa are you looking for? My advise is to go with more pumps and jets. Also make sure you get a spa with a Microban shell. They are easier to take care of...And get a spa with a good foot, neck and shoulder jets system...Good Luck

Why do you say that Master Has poor Customer Service? I am an independent sales rep and I've been one for over 15 Years. I have sold Hot Springs, Cal Spas, Coleman Spas, LA Spas, D1, Caldera, Jacuzzi, Sundance, Master, Down East, Marquis and many more...They all have their positive attributes. Each manufacture gives us their philosophy. I have personally visited all of their factories and met the owners and managers. I have even sold at those spa shows that everyone is talking about. There seems to be a lot of envy on the part of non Master Spa dealers because they do sell a lot of spas...I didn't like Master Spas until I got to know some of them. I had heard all the horror stories that are on these forums. Most of them aren't true. Sure they probably have some bad apples.So does every brand...I like selling at these big spa shows over a small home because a consumer can see 10 times what they will see at a Home Show. At the events I have worked at, I have seen and sold Vita Spas, D!, LA Spas, Hawkeye, Softub, Sundance, MAAX, Hot Springs,Cal Spas,Leisure Bay Spas, Legacy Spas and others. When you say Master Quality is lacking, what are you basing it on? Spa Search Magazine just did their second study in the past 5 years where they rate the top 10 spa manufactures. They pick hundreds of customers from the manufactures data base at random and call them and ask the owners rate their spas. The manufactures get grades and they see where they stand. They get a report card and the results show the high score, the low score, the average score and their score. It doesn't show their competitors score by company. I've seen these results from almost all the manufactures I have sold for over the past 5 years. Master Spas had the highest score in Quality with a score of over 95%. The low was 72%. The average score was 83%. I call every customer I sell and ask them how their experience was with each dealer and manufacturer. I get a lot of referral business this way. Most customers are happy with what they buy except for the buyers that buy the 110 volt plug in spas..No matter the brand. The Best Spa Quality Results from the Spa Owners were: #1 Master Spas #2 Sundance Spas #3 Caldera #4 Jacuzzi. #5 Marquis #6 Clearwater #7 Hot Springs, #8 D1 #9 Arctic #10 LA Spas. There is no JD Powers study available yet. So this is the most credible study so far... Most buyers would be happy with the brands listed. Take Care and thanks for servicing some of the brands I sell... In case you're going to next ask "who would you recommend over Master", besides the obvious answer of "most anyone else" here's a short list of spa makers I personally would recommend over Master, by far. If you go to these sites they'll have a dealer locator (just enter your zip code) to see if they have a dealer in your area (not all will): http://www.arcticspas.com http://www.calderaspas.com/Locator/index.html http://www.d1spas.com/find-local-dealer.html http://www.hotspring.com/index_spas_hot_spring.html http://www.jacuzzi.com/products/ http://www.marquisspas.com/storelocator/ http://retailer.sundancespas.com/Retailers/index.php I'd also go with Artesian, Beachcomer, Bullfrog and a quite few others long before I'd consider a Master but again, that's just my opinion.