Erica

Hello Budge, I also purchased a Arctic spa ,in Apr. 2007, Klondike Legend paid $18,000, I have had all kinds of problems with my tub,the onzen didn't work for about the first year and a half , I've had the salt water generator replaced twice and then to find out that a new system had to be approved by Pioneer , The cutting of pipes so that the water flowed better around the salt water system prongs( not sure what they call them). My water would turn yellow and smell even after refilling it, in about 3 to 4 days with out anyone even using it, another service call , did nothing, I am so fet up that I could just scream, I now have billions of small flake like particles floating in it , I have run this tub now for 2 years and haven't had any stress free times in it, I have just sent an e-mail with pictures to Arctic spa. I guess I will have to show them at the next home show ... I wish I had never purchased this tub , very disappointed in it and had expected so much more from an Arctic spa, I was told they were the top of the line LOL. I have a 10 year warranty , I guess they have seven and a half years left to fix it.. Thanks Erica