stel1223

Hello: This is my first time replying to any forum, so please bare with me. Anyhow, we bought our Sovereign - Hot Springs - in 1994. We had several minor repairs along the way, but nothing to complain about until @ 2003, when we noticed that we were losing water. We knew there was a leak, but had difficulty figuring out the cause. Since we believe in "fixing it ourselves", we spoke to our dealer @ the leak. After several attempts at a diagnosis, which proved incorrect, they finally suggested it could be a leak in the hot tub itself. They sent someone out & yes, indeed, there was a leak in the hot tub --around the light & below the shelf. Evidently, this was a known problem with this model -- a design flaw--that Hot Springs acknowledged. Even though our hut tub was out of warranty by now-10 yrs., since we had spoken with our dealer before the warranty expired, hot springs did fix it through warranty, [after some urging on our part.] We had several cracks, which took several repair, & several months [or so] to get it operating without losing water. Since then, no problems with leaks until this current winter--when we filled the hot tub back up. Now it is leaking & I think it is cracked again, although when speaking with dealer, they did not consider this a possibility. Since then, I believe that I have found the crack. Now my question--has anyone had dealings with Hot Springs regarding these problems & their relationship with designs problems, especially with the Sovereign? I have not called dealer yet, but I am sure that I will meet with resistance, since warranty is definitely expired. If not, how did the repair turn out that you did yourself, i.e. has it held with no further leaks and was it difficult to get repair kit? [i believe that the one that they used on our tub was a two part chemical system.] Thanks for any help/suggestions, as I am missing using the hot tub during the time of year that it feels the best –winter.