navydiver

I see by the forum string that I may have mis-quoted Rog as being the one who said the spa was a piece of crap - My apologies if this is incorrect. The forum is a bit confusing wrt how replies are made and who is attributed to what is said (at first glance). Regardless, I appreciate all the comments (good or bad) as it gives me the ammo to make decisions I otherwise couldn't make by remaining ignorant. Thanks to all for weighing in... See you on the bottom! Navydiver

Thanks everyone for the excellent feedback - I'm with Rog on this one but my Commander In Chief Home Fleet, aka wifey, is still siding on the wait and see approach. Partly because, and I see her point, humping that 750 pound monster off the pad we built is not something any of us look forward to arranging. I did try to say "let's cut our losses while we are ahead" but like a good hubby I didn't push my luck for fear of getting stomped on too hard. If only we got a decent manual with the crappy thing in the first place - no wonder they went out of business. Nowhere in any of the documentation we received did they even come remotely close to the great explanation Sandi provided - thanks muchly Sandi - I'll back away slowly with my rent-a-jack-hammer option for now since it has actually been working quite well {except the frickin' speaker} now that we've been enlightened. As for weather here, for those that may be geographically challenged, we are actually closer to Seattle than Vancouver (as the crow flies) here on the west coast and have even milder weather than both do - essentially we are in the Florida of Canada if there can be such a thing. That why we have our share of snowbirds out here as well - There is a saying about the folks that live out here - They are either the newly wed or nearly dead (for all the retirees) - sums it up pretty good. Mostly rains all winter and rarely snows (if it does it is usually just a dusting). Having lived in Indian Head, Maryland for three years on exchange (1998 - 2001), I find the winters here are even milder than there. Despite this fact, I will definately look at adding insulation to improve thermal efficiency - every little bit counts these days. Last thing - sorry about all the typos and grammar faux Pas' in my previous post - was in a hurry to get to my hockey game that evening and didn't get a chance to proof read, was also pretty frustrated at the time - Egad it was brutal... (This is too probably). Anyway I wanted to say thank you all again. I will continue to lurk here and try to glean more tidbits from this goldmine of knowledge. Strength in Depth! Navydiver

Yes...of the hundreds of folks who come here with there complaints of the tub. Only three of us respond. We are very busy giving our professional analysis of this brand and help with repairs. So here I am - a brand new Sun Peak Infinity Spa Owner ( yeah we cheaped out and bought it at Costco - on Victoria, BC, Vancouver Island). So here's the deal - received an email that my tub is on the way and will take 4 - 7 weeks to arrive - First I even heard we were getting a tub (and I'm the husband) - so we worked out our little family comms problem and I've actually warmed up to the the idea of a tub even with the generous Costco return policy as an out. Sooo - the tub arrives - which is when I find out it's curbside service for drop-off only - no delivery to the cement pad I had to build in the 4 - 7 week delievery period (was building that fun? - Not!). We did luck in though as it arrived on a saturday and a bunch of friends were at the Lacrosse/soccer field across the street for games that afetrnoon - there was my instant work party for moving this 750 lb monster! Any other time and I would have been S.O.L.! Then it took a few days to get it wired up to a sub-panel we had put in when we did an addition to the house where we hooked in a new square D 60A breaker - which of course doesn't work (tooks us 10 days and two breakers later to figure that one out) - kept tripping when we tried to power up the tub - so we thought we had a duff tub - Arghhhh! Turns out after this 10 day gong show and three electricians later (and I question their credentials at this point) that the 60A breaker doesn't have a White ground insert so we then bought the right 50A breaker with ground terminal into the breaker (made for hot tubs - Doh!)- plugged it in and whoopie it works - then after a few instructions, I got the chemicals all done correctly and the thing purrs like a kitten for the better part of a week - Did I mention previosuly that the manual that comes with the tub is absolutley deplorable (same manula I am sure they give for every tub they sell no matter what the guts are inside) - no diagrams or specific instructions to tell you exactly what you have under the hood (except the Costco info page that I luckily printed out before they no longer carried them here) is the worst thing. So I have a few questions issues I need to resolve. Here they are in no particular order: 1. The first week it was running - it ran continuoulsy on the slow speed pump 24/7 - is this normal - should there be a circ pump running all the time on this model? 2. We had a power failure in the neighbourhood 3 days ago and since then every time I go doawn to the tub it is absolutely still - no circ pump running continuously - it seems to run intermittantly now as it still circs on low some of the time (not sure when since there is no timer I can see. Is this normal? 3. I see talk above on th three modes (ST, SL, EC) and I all I got from the Balboa controller was a cheat sheet that mentions them but not really what their purpose is or how to set cycles for the pumps if they can be set. We have been running in ST mode set at 102 - we just use it in the evening every day - what is the best mode for that and how can I set it so it circs and heats just before we get into the tub each evening? 4. One of the two speakers "crapped the bed" on day one of using it. What bright spark thought it was a good idea to place electrical speakeres (supposedly waterproof) on the inside of the tub close to recommended fill level of the the tub (generic manual says 1 to 2 inches below the pillows as the optimum fill level)? Even a two year old numpty can figure out that if you fill to that level and you put four to six bodies into the tub for which it is rated the water will go over the top - so I eyeballed it and filled it to a lesser level so it goes just below the speaker with 4 adults in the tub. Still didn't prevent the inevitable speaker failure though (did I mention I have teenage kids?) 5. Has anyone heard whether infinity has gone out of business? - no answer form this end and that is what we are hearing from Costco on this end - they have severed their ties - I'm sure due to lusy service. All Ican think of for now butI'm sure I'll have a few more questions when I stop seeing red over this yutzy thing... navydiver