Bloke

I own a San Juan Pool & I would not be able to recommend them. Last year (2007) my wife & I purchased a home in California that had a San Juan pool installed by the previous owner in 2001. In March of this year we noticed that surface cracks had begun to develop in the gel coat & we contacted San Juan Pools & requested advice. We clearly stated in our correspondence that we were not the original owners of the pool. San Juan Pools offered to fix the cracks for a $75 service call & we agreed. The service technician showed up here from Arizona & inspected the pool. He stated that he had not seen cracking this extensive before & he had not brought enough material to make the repair but stated that he would return. A short while later we received correspondence from the company that stated since we were not the original owners of the pool, San Juan Pools would not be able to make the repairs under the initial warranty but would be happy to fix the pool at our own expense which would amount to several days labor. In addition, we discovered that the original owner had not completed the required inspections on the pool & the permit had expired after only one inspection was completed. San Juan Pool in Monterey, California did the installation & we felt that it was rather odd that the contractor had not taken care of at least the inspections prior to the final. San Juan Pool in Monterey offered to assist us in working with the City to get the required inspections that we were now responsible for but failed to follow through on any of their promises. It's been a nightmare & San Juan Pool has not been part of the solution for us.