westover

I bought the Infinity Sun Peak spa last summer from Costco, not knowing anything about them besides enjoying the one on my balcony (more than the ocean) at the ocean front home we've rented the past two years. My lack of knowledge about spas combined with the fact that I'm a single mom who wasn't sure I'd want one long term if maintenance became a hassle, bought from Costco knowing I could and would return it, if I didn't like it or I changed my mind. They delivered it 30 days after ordering, calling me the night before delivery. I asked the driver 'how much to put it on the patio pad I had poured for a future hot tub earlier that summer. He said $150, which was fine by me. Within 30 minutes these delightful gentlemen had it up my 500' driveway and on my patio, unpacked. The headrests were missing, they wrote this exception on the shipping documents and gave me the number to call to get quick action. I received 2 sets within a week. A few days after filling I noticed a slight amount of water from a very small leak. Infinity arranged a local spa repairman to come from a spa service company that has been in business since the early 1980s, located just down the road in town. He repaired the leak and showed me how to remove the airlock I had on one of the pumps. He was very helpful and checked out the tub thoroughly, asked where I bought it and then asked if I minded if he asked how much i paid, I told him $3,000 plus an extra $150 total to the truck driver and a his helper. He thought I got a great deal and that although it was a simple unit, it would do what I hoped and should be trouble free. He said the bells and whistles were what keep him in business in the long run. Well, it's 9 months later and I have had no problems, other than an airlock because I forgot to fill the spa through the filter. It is simple to clear the airlock with the butterfly handle on the pump, easy to reach and in an obvious place, everything has functioned perfectly through the winter, and I use it daily, and just refilled it for the third time. I love it, the jets are adjustable and strong. I never use the lights preferring to relax naked in the dark while looking at the stars. The heater works great and keeps the water temperature steady even when we're in it for an hour or more on cold nights (teens and 20's). If it broke down today, I'd still feel it was a great buy and wouldn't be disappointed. The cover keeps the heat in well, and I haven't made any alterations to the spa. My electric bill was only slightly ($8-10) more than last year, but since my son is now at college, and I don't have his computers, stereo, tv, WII, etc. running so the spa is costing more, but since my monthly electric budget bill is only $118 and includes the spa, an 80 gal hot water heater and electric kitchen, who cares. I can't help but mention that the expenses that spa buyers should also budget for is the cost of the electric to run the unit. Fortunately, I pulled the permit, my son did the install up to the breaker box inside our basement, total distance was 125' and wire ran through conduit in concrete. Best estimate from local electrician was $2,300 (one was $2990) including everything. Our cost for materials was around $600, plus I paid the electrician $300 to finish connections to spa, spa breaker, and main house breaker. The electrician tested everything and checked our work, so it was well worth paying him. I was not enthusiastic about $2300 for the electric service and glad my son was willing and able. I enjoyed working with him on it and it took us about 4 hours. (8 hours work). In addition, you must consider where you will place the spa, mine is apart of a huge tinted stamped concrete multi-level patio that I paid extra to have footers in the tub area as well as 4,000 lb psi concrete used, and 1/2" rebar every foot. I don't like cracks! Anyway all is well with the spa, and I will update if I have any problems with it in the future. Since this Infinity Sun Peak spa is now on sale again at Costco for the same price, I imagined that potential purchasers would be looking for a review from an owner, and that is why I've posted. This spa has been a treat, and I'd buy it again.