B0Darc

Thanks chem_hombre, helpful as always! So now your interest is piqued and you *must* know if indeed you have an ozonator, it might be best to pop off that access panel under the controls (thumbscrews on one corner will allow you to slide whole side panel off spa). They are supposed to be mounted as close to the top as possible so as not to get backflowed with water. You can see a picture of your ozonator (somewhat small!) on page 11 of your manual. I downloaded an electronic PDF version from their website. I'd just give you the link but I'm not on their timeclock, and I'm trying NOT to look like one of their reps which I am not... heh they can't afford my services. Just type masterspas into your browser location bar and press cntrl+<enter> and click on the Customer Support link

Just to spare you from reading Page 41 of the PDF manual I downloaded from MasterSpas ~~~~~quote~~~~~ Mode Mode is changed by pressing the “Warm” or “Cool” button, then pressing the “Light” button. Standard mode is programmed to maintain the desired temperature. Note that the last measured spa temperature displayed is current only when the pump has been running for at least 2 minutes. “St” will be displayed momentarily when you switch into Standard mode. Economy mode heats the spa to the set temperature only during filter cycles. "Ecn" will display solid when the temperature is not current, and will alternate with the temperature when the temperature is current. Sleep mode heats the spa to within 20°F /10°C) of the set temperature only during filter cycles. "SL" will display solid when the temperature is not current, and will alternate with temperature when temperature is current. Preset Filter Cycles The first filter cycle begins 6 minutes after the spa is energized.The second filter cycle begins 12 hours later. Filter duration is programmable for 2, 4, 6, 8 hours or for continuous filtration (indicated by “FC”).The default filter time is 2 hours. To program, press “Warm” or “Cool”, then “Jets.” Press “Warm” or “Cool” to adjust. Press “Jets” to exit programming. The low speed of the pump runs during filtration and the ozone generator (if installed) will be enabled.

You don't want to hear this... I also bought a Master Spa and ~paid~ for an ozonator. It was listed on my contract. I have experience with other hottubs and the ozonator should be somewhat obvious. It should also be visible if you take off the service panel. Unfortunately for me my ozonator was not installed as promised, and after deciding I could not see any evidence of one I called and they came out and put one on... "OOOops how'd we forget that!?" The ozonator doesn't turn on until the jets have been off for two minutes. The you should see small but not tiny air bubbles coming from the circ pump jet behind the control panel. Turn on the light and place your hand about 8 inches from the small jet to help determine. Otherwise the very powerful jet will disperse them too much to see *easily* (to the middle of the spa) By blocking them, they are much more noticeable. You can also take off the panel and look for the ozonator itself mounted up inside at the highest point. When operational it glows with a blue (ultraviolet) light... but that is NOT from inside the water, only looking at the spa guts with the access panel off. Check out some of these install directions it should help you determine for sure. Lots to google online... check this It's too bad because I think my DownEast Exeter is superb and I really couldn't be happier, but the level of ~apparent~ shadiness is disheartening to say the least (it'd be impossible for most folks to not know they didn't have the ozonator they paid for...) Good Luck getting one... for me they came right out, but as you can see I knew what I was talking about. Keep it friendly on the phone! ...more flies with honey thing. hahha and leave me out of it! Try really hard NOT to quote this line "This guy online says MasterSpas likes to leave off ozonators from delivered spas"... I am ONLY saying mine was not installed... and when asked they sent out a technician promptly to install.

My electrical hookup was my biggest P.O> about getting my hottub. I did get a perfect installation but the price was... well maximum $$. Before I begin I have to say I have never had it trip the breaker. The problem is that my shady salesperson was saying the average hookup cost was $300... mine was $1,400 (*choke*). I thought it would be a quick and easy job and I even looked into doing it myself... my future son-in-law *wink* is an electrician. I contacted the HomeStore and asked who they used for installs of their line of Spas (Keyes). Where the spa breaker box ended up being installed was about 8 feet from my main breaker box, but unfortunately the house is mega wired with plenty of 220 so there was no availability to add one more circuit and they had to run #6 all the way from the farthest corner of the house where the electrical service comes in from the street. My spa has 4 pumps and they recommend 50/50 220V. When you are figuring the price of your installation realize the wire alone is about $3/foot... I required 150 feet. It took two guys 5 hours to complete (!?) but it is righteous. Realize also that the guy you are getting to do yours will be warrantying any previous shoddy work ("amateurish"?) so anybody worth their salt will charge you what it cost to not only install your electrical service but guarantee the installation. Believe me, I tried and get the price down, but they sold me on the fact that it needed to be done right. I have been to friends houses where the breaker trips regularly. This is NOT something to save a hundred bucks on! If it cannot get enough volts it draws more amps and that = heat (motors/pumps) The electrical hook up and a suitable base to install the spa are truly the hidden costs of ownership.

Sorry Doc, it doesn't look good so far. Other Techs please weigh in and give some more real-world repair data related to runaway heaters. drray the smartest thing you did was put a thermometer in there! Hopefully you took a picture of the reddened foot (and the thermometer?). Maybe some guys on here could give you momentum to getting resolution quicker. Best wishes! Here's where your warranty must be scrutinized line by line. First the thermostat allows the tub to overheat and then the protection circuit fails? That's a double defect in manufacturing... two devices failed 100% and you got injured. 'nuff said.

It's more important to protect your spa investment and the quality/cleanness of your water. Read your manual as you may have an "Ecn" Economy setting for the heater... mine does but I am NOT a technician nor am I familiar with all the models. As a man I know it's difficult to read an instruction manual, but this may be a perfect excuse If you can't find it ... I usually keep all mine in the trash can , so check there <heh>

Look for hooded fleece... like Polartec. You need to keep that wind off you. With terry cloth (cotton) it sucks the water off you then the temp of the cloth drops like a rock. Fleece is more % polyester and is less absorbent. The weave is the tightest and blocks wind best. Fleece is also soft for snuggling post-soak. Try LL Bean. They have zippered ones you can get her name embroidered on... dunno if it's too late for Xmas HERES A QUICK GOOGLE not exactly what I'm talking about

Wow thanks for the warning! Good thing you didn't have a martini shaker in one hand and glasses in the other (note to self). Before I get in I usually do a strip test. First I strip, then I put my hand in and smell for free chlorine. Wow 3 months is bad. Is it typical to have to rebuild a tub because the heater sensor or thermostat failed? I am guessing they are offering the level of service you requested. ?"I won't get back in this dangerous hottub!"? ...it's probably just a $5 switch. You may be able to shorten the time by lowering your standards to a more reasonable level based on technology and science instead of emotion and anger... however I would have been extremely angry if my beloved spa delivered me a first degree burn. Now it's the next day... your foot is better ...could you put on that sock this AM? Listen to some of these technicians and call your Dealer back and request the broken part be replaced and not the whole spa... you won't last a week without soaking ...you'd be better off trying to stop drinking coffee. Hey maybe I'm wrong, maybe an overheat of that degree damages your acrylic shell or the plumbing/pumps? True? Ease up there hop-a-long, soaking is the true goal. Here's a Christmas hug to make you feel better {{Dr. Ray}} Here's to hoping it's NOT 3 months! ...Cheers Bo "Santa's Right Hand Man" Darc

See TinyBubbles? The solution is get in with the temp set @ 104...with a construction worker. <insert apologies to Mr.Bubbles> DOh! You're married to Mr. Bubble! LOL~!

Isn't that an Oxymoron? Alan, Congrats on the new spa BTW! If you're French, it's a flagrant violation of treaty

If I remember correctly you like to soak more than jet? Turning on jets AND air is supposed to lower your spa temp quicker but I suspect that's because of the obvious mist of warm spray shooting up. You were still cold with aerated jets? If you tried that and it didn't help, it's time to get that umbrella. Did you see that last one? (Thanks RickJ) Very cool but wouldn't do much for sideways wind. Hmm wait umbrellas and wind... maybe not good advice. Ok a nice cedar lattice with bougainvillea and night blooming jasmine? Well it'll be ready for next winter...

Very nice! You forgot some spa gear... two acrylic champagne glasses ...and a nice American Champagne from COSTCO ...I'll recommend the Piper Sonoma. Wow whata veiw! Enoy your first chilly, starry night... bubblin' with some bubbly and the better half.

Christmas is such a special time of year... all the hugging and kissing and shooting and anger. TinyBubbles you need to lay down the kinder gentler baseball bat of Love, you're starting to sound like my Mom... being right isn't helping you. Remember the real meaning of Christmas is the un-human behavior we would all like to gain mastery over... giving and expecting nothing in return. "I'll be nice to you if you're nice to me... first" is the recipe for War. Don't feel defensive... you won't feel this hug {{TinyBubz}} The Salesmen here are feeling the heat of the Bad Apple! I had my own business (not spas) for over a decade and I logged plenty of miles "beating bushes" and "feeding babies". I was only able to stay in business for that long because I had a good reputation, and as you can imagine with my level of BS I can sell manure to a dairy farmer "...well we feed our dwarf cattle smaller meals and the resulting micro-poos are higher is Omega-3 oils..." like rollin' offa log Miss. So there's only a human conscience between being a good salesman and a Con man. The mention of anything negative that even ~slightly~ infers one has a less than shiny reputation will be met with bristling hostility. Tread gently as a reputation is all the salesman has. The ChillyBilly story has feathers ruffled, cut folks in here some slack. Small companies...like the pool place you work for Tiny, struggle every day ...even though they may not show it. That's why I say "every dollar I spend is a Vote for who I want to see in business next year". Customer Service comes from people who you gave money to, usually... in the hopes you will give them more money ...so they can be there six months from now to repeat the cycle. Loyalty quid pro quo The W-Mart syndrome occurs when you discover you can save a few bucks by cutting out the middleman until you realize THATS the guy who gave you the customer service. The few bucks you saved VOTED you right into a world of NO customer service. The 4 grand saved on a hottub was someones salary that month... that guy that was so helpful for free when your water was cloudy or your ozonator didn't seem to be making any bubbles. The guy who stocks a variety of product lines for you to choose from, because caring about you feeds his kids. Choose wisely. You want to peek behind the curtain and have the secret sauce revealed... your dollar is the secret sauce and you get *exactly* what you paid for... well maybe not Chill Bill. Breathe deeeep... the Christmas air gets thin in FLA. One more time <iiiiiin hooold it... oooout> ahhh Feeeel the generosity wash over you... from now till Jan 2nd you will tip 20% ... you will buy a Vodka made in America... you will give the paperboy $20 ...even though he is 45 years old and his name is Rashneesh ...Gramma said, "if you don't have something nice to say..." <insert Christmas cheer here> Bo "I'm comin' in for the real thing!" Darc {{{}}}

A smart manufacturer would make a box about 4 feet long but only about 11 inches wide and about 30 inches high (several inches of ground clearance with drainage and no bugs). The inside would be two compartments, walls would be covered with insulated mylar pad. One side hot and one cold by intent, but design could be identical (just insulated). In the hot side you could have a heated towel bar that could slide up and down (for loading & unloading) The cold side could be for drinks (cooler). That could pop up too with a spice rack kind of design to create a mini-bar spa-side. The top would be plastic/waterproof with molded in cup holders. You could make it to either fold out or in and when open and folded inwards the underside of the lid would also have molded cup holder cutouts... please send me my free one.

Aye Capt'n! The Scum-Ball thing sounds like a perfect solution to an otherwise funky problem... I'm sold! check 'em out here. Of course you can google them yourselves or pick up at your local Supply http://www.intheswim.com/Pool-Chemicals/Po...m-Ball/#reviews Just little tips like this can improve your spa experience... thanks hippies. My wife says I'm a "Microfiber Freak". I love my microfiber towels. I even have a microfiber mop (works great). For wiping down the rim of the tub they work great. I start dry and wipe down the outside edge first... best thing is no cleaner chemicals necessary. Then I migrate inward along the water line re-folding it enough so it always has a clean side. All junk gets grabbed and held by the microfibery-ness yet it's so soft it doesn't scratch the acrylic. Once done, don't let it dry out however! I pour a little vinegar on there and toss it in the washer. Bo

hahha yeah you could tell those folks you have a 3-Step Program... go up 2 steps and the 3rd step is into the hottub... problem solved.

Home Depot still sells Keyes... well not NOW

New studies claim that hottubing can lower diabetic blood sugar. However I don't believe the hottub made your friends blood sugar go too low all on it's own. He also takes medication to lower it. That combined with drinking and perhaps not eating a sufficient amount between taking the medication and getting in the hottub can definitely be blamed. Low blood sugar clouds your ability to think and realize that indeed your blood sugar is low, and since you take oral types with meals he may have washed it down just prior with wine and cheese... not a meal A couple of graham crackers and/or a small fruit juice would have probably sufficed, so next time don't panic. Actually if you asked him and his significant other they would reveal it happens with some regularity. My brother had juvenile diabetes ...and yes he should not get in the habit of hottubbing solo. He's probably a close friend so next time he comes over for wine and cheese make sure he eats some crackers too He may be newly on his meds and it takes alot of discipline to watch everything you eat and when you eat it. Scary tho!

[chuckling] You have a problem my friend, but the first step is admitting it. What model spa did you invest in? Sounds like one of those DeNile hottubs Making Ye and She, King and Queen of De Nile. All those years of SACRIFICE for THEM... it's YOUR TIME my brother. You are pre-paid in the "Right To Soak Club". It's time to remember how you ended up with all those kids and rekindle your lost soul-mated-ness, and there's nothing quite like a hottub for <ahem>*cough*. You need someone to hold on tight, the roller coaster is downhill from here So... feel a righteous free conscience and ENJOY! ...you may not get another chance. Bo "bad influence" Darc

The success of The Con is directly proportional to the scammed folks not being to chatty about how easily they gave their money away. "Hello I'm a dumb@ss..." Legally he also may be unable or ill advised to divulge any more information. His bank will direct him to the correct authority... for example if he cashed the check across state lines. I bought at the bogus Master Spa convention Center event... "oh no one else showed up!" I wrote a check to a company name for a couple grand, and got no call when they said they would. The "personal cell number" provided by the guy hugging on his pregnant wife at the show never garnered me a return call. I was about 1 day away from contacting the police and my bank when they finally called with a delivery appt. (!!!) I chalk it up to folks working on the road and businesses run from homes (or the road.) Selling spas is no get rich quick scheme... unless you take the deposit and never do anything else! Luckily I have gotten better service since... and I love my DownEast Exeter. Having a stationary retail storefront is an expensive proposition. Good luck ChillyBilly, hope you get your money back, but I think you just paid for your Associates Degree in the School of Hard Knocks. Don't Hate. He's just a desperate sociopath on the lam, and you escaped only a *little* poorer. Once you have that much liquid cash reserve again make sure you go get that spa you dreamed about... don't let that scumbag kill your desire to soak! {{Man Hugs}} Bo

The temperature and the boost in circulation (jets) enhances the effects of alcohol. That means you could experience an uncomfortable woozieness after a lessor amount of alcohol than you are used to, making it somewhat harder to predict based on non-hottub drinking. Drinking in the hottub alone is obviously a bad plan, but then anyone pounding Tequila shooters alone in their hottub has more problems than we can deal with on a pool and spa forum. If we are intent on altering our consciousness via distilled beverages while marathon hottubbing, we turn down the temp a couple degrees so we don't have to get out (99). We did same with another couple a couple weekends ago and we lasted 3 hours. Attempts to get out at about the half-way point were a failure (when we stopped mixing), but by then end of the 3 hours we had noticeably sobered up. While we were *very* relaxed, it seems like the hottub had sped up the entire buzz process... enhancing it's coming and going. Discovering after 3 stiff drinks that you cannot get out of the tub is definitely risky (and frightening!) and not recommended unless under supervision by a "Designated Soaker" ...usually the strongest since in case of emergency they may have to drag your pickled behind out of there. So for any of you ~uninitiated~ spa-newbie-party-animals go SLOW. Your limit on dry land is NOT your limit in a hot tub! Always have a Designated Soaker <patent pending> and remember when it comes to the hot tub, Moderation may even be a little too much. ..ok everybody hug {{{poolspaforum}}}

Funny! Not to hate on the French as my misses is half French... but along with my Freedom Fries I like Teton Glacier <insert waving US flag here> ...but then I'm mixing it with fruit juice (Mañana-tini!) whaddo I know! *wink* I like the french bread, the french dressing, and the french kissing. But for Vodka, drink Shakers. The only vodka to get a perfect score from The Wine Enthusiast. http://www.shakersvodka.com/ http://www.shakersvodka.com/main/product_w...op_wheat01.html Made in Minnesota, where we know how to get drunk. You guys are killing me! Wow thanks for the link to Shakers, so the guys who brought us Pete's Wicked Ale took all their cash and went out to make the best American vodka? ...and succeeded?! Great story... Man I'm getting thirsty {smack} Me? Appears I like French women... well one half French woman in particular. Minnesota? When you're snowbound for 3 months out of the year there's likely not much else to do, eyh?

Funny! Not to hate on the French as my misses is half French... but along with my Freedom Fries I like Teton Glacier <insert waving US flag here> ...but then I'm mixing it with fruit juice (Mañana-tini!) whaddo I know! *wink*

"The lady doth protest too much, methinks." LOL! apologies! couldn't resist... [still chuckling to self] http://findarticles.com/p/articles/mi_pwwi...11/ai_n16870287 Come on Tiny, we can start our own Spa Martini Institute and get free testing materials (and bribes?) to say what is best. Wow this link sure gives impartial test results. Sheesh girlfriend we're just giving all our good advice away for free! I think it would take several years to test all the various vodkas in all the various hottubs... better start now! I'll take all the potato vodkas... ...and I consider every dollar spent a Vote on who I want to be in business next year. Bo "defining Off-Topic!" Darc

That sounds great! Since I de-mineralized my paper filters, my spa is like new. I think I'm going to switch to the dishwasher method too. Just remember before you bash your pool supply guy too much, he's just trying to feed babies... so if he seems to be making a profit, uh well that's what keeps him in business. Think of that before you go to his retail location and he's gone, and you find yourself at the W-Mart buying one brand of low-quality junk... "what? they don't stock *any* type of enzymes? gosh I miss my pool supply guy" Support your neighborhood businesses. Me? I'm buying a 55 gallon drum of generic chlorine bleach offa Ebay Oh the scumball thing? Uh well I accidentally invented one I think because I was wiping down the rim with a microfiber cloth (like you would use to polish your car) <ahem> now we're not exactly sure who was to blame... but somehow it migrated on it's own to the filter compartment where I found it several days later when cleaning the filters. MAN! It had been doing a job on it's own. It was floating on the top and was... well disgusting. Now I'm not recommending you throw a microfiber cloth in your filter compartment... as a matter of fact I'm recommending you DON'T, but it did manage to remove alot of funk. Thanks guys I think I'm gonna go pick up a scumball... sounds more manageable/agreeable. <heh> the microfiber "accident" required some tongs