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Dan.The.Spa.Man

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Posts posted by Dan.The.Spa.Man

  1. Other than incorrect wiring or jumper misplacement, the only other problem I have seen with installation of the new board is a few customers who did not push the white connection in the upper right corner far enough onto those pins that it sits on.

    Double check to make sure you pushed it onto the pins instead of just up against them.

    That initial delay when you turn the power on is normal on the new board.

  2. I have a 2000 hot springs grandee.I replaced my no fault 6000 with this new heater and it exceeds the set temp and I'm guessing trips the high limit switch because its too hot and there is no display on the digital display. I reset it from the GFCI and it will just do the same thing..any ideas??

    So the water temperature gets too hot over time.....like to 110 degrees? If so then it's most likely the control thermistor, which is one of the sensors that screws into the heater.

    If the water is getting too hot in a short time and boiling in the heater then it would be a flow or airlock problem.

  3. If it's a 220 only Bengal then there shouldn't be any jumpers on the new relay board. Something doesn't sound right, maybe either the wiring, jumpers, or the jet pump may need to be converted if its not the correct voltage. Some jet pumps are 110 only, some are 220 only, and some are 110/220 convertible. You would need to confirm that everything is configured correctly before diagnosing anything else that could be wrong.

  4. Is it a 110 convertible to 220 model or a 220 only model? If it's a convertible model then the jet pump needs to be set for 110 volts instead of 220 volts. The only thing running on 220 volts on the convertible models is the heater, the jet pump still runs on 110 volts. You can confirm this by putting a meter on the black and white terminals on the board where the jet pump wires connect and see what the voltage is.

    If the voltage is 110 and you have the pump set for 220 volts then that is the problem.

  5. It is plumbed into the circulation system. It has nothing to do with the operation of the Moto massage. You probably just need a new Moto massage jet.

    Did you fix the leaking line? You can either plug it off or repair it with a small nipple that gets PVC glued into the shell.

    ......oooops...didn't see that Hot Springs Ace already replied

  6. Sorry, it's 220 with breakers. I know that there are two red lights and one green on the inside, from what my husband told me and they are all three lit. There are no flashing lights on the top side controls. The power light is on, but the ready light is not. Does this help any?

    A lot of times these tubs can be wired wrong even by licensed electricians. I would double check that first since it's a common problem and the tub was working properly before moving it. Was the tub converted from 110v or was it 220v to start with? Can you take and post pics of the wiring at the tub and the breakers?

  7. hi, i recently bought a tiger river hot tub. I connected it to 110v and waited for 3 days but it doesn't heat up. Should I still wait?, is it that I should have connected to 220v option? or the board is broken? light htr is in solid red. thanks.Jose

    You may have a bad heater board. You also may have a heater that has a reset button on it. Make sure that you are getting flow from the small circulation pump that runs water through the heater.

    What year is the tub and which heater is installed in it? Is the heater black? Is it stainless and shaped like a trombone? Or does it have two parallel stainless tubes?

  8. Yes, you can probably scrape one up at a local dealer, or you can just use a piece of wire. If you use a wire jumper I would crimp on a nice flat terminal connector to make sure things are neat and tight.

    For a 110v jetsetter, unless they fell off, there should have been several jumpers used. Normally you would use 1 and get rid of the extra ones when converting to 220v.

    Also, make sure you change the small black jumpers on the other side of the board per the instructions on the back of the control box cover.

  9. Hey Thanks! I'll look for that check valve and re-attach.

    In the second photo, laying on the white floor, there is a thin white tube that ends in a white circular piece. What is that for?

    That is also an air intake line for the jets, except someone put an ozone check-valve in it instead of the proper one. I would get at least 2 new check valves for the ones that are broken and inspect the others as well. part # is 70289.

  10. That heater has a reset button. On your picture it is located in that small circle just under that small rectangular silver sticker on the base of the heater. It may be orientated in the other direction in your tub and tough to get at. It is sometimes hard to reset with a fingertip, so you may want to try using a small screwdriver or something. You need to push through the rubber circle hard a bunch of times as the actual button is behind the rubber that you are pushing on.

  11. Thanks, the tip about the hub worked. I just have to play around with the amp and figure out how to get the two external channels to come on with the transducers.

    I checked the heater in regards to the pressure switch, I guess that the heater was changed to an auto reset heater. The one in the tub is a 6kW heater which I don't think is the correct size for the tub I have ( 500 gallon). The physics of it does not make sense.......Power= Voltage x Current , so a 240V service would draw 25 A to run a 6000W heater at full power. The recoommended breaker is only 20A max. Is it safe to assume that this could be the reason why the heater trips the breaker as it heats the tub from the refill temp. The heater starts warming the water and the metal tubes along the bottom get warm, but after a while the circuit trips the 20A GFI. If I disconnect the circulation pump when the heater is on the tubes get very hot and the water starts to spurt and surge in the heater and the Hi Lim trips. I will check the voltages tomorrow, but based on the current evidence I assume the heater works. Any suggestions or insight?

    Yeah, the heater for a Vista should be a 4000 watt due to the breaker configuration as you stated.

  12. Ok, I am at the end of my rope. I have a sovereign model hot spring spa. It has the original no fault 6000 heater, the heater board was replaced a couple years ago. It looks like the newest board, and has black colored relays.

    My spa was working fine until I changed the water. The leds on the main board indicate the heat circuit is on. the heater has a resistance of 9.8 ohms. It has power going to it, the power outputs on the heat board have 120v when I check white to ground and 120v when I check black to ground. If I check black to white there is no voltage. I removed the cover over the reset switch and checked power there, 120v on each side of the switch (black wire to ground). The circulation pump is circulating, i can see ripples on the surface. I have removed the filters in order to reduce resistance in water flow. i dont know why it is not heating.

    If the "heater on" light is on but there is no voltage to the relay where the black and white wires connect then the relay board is bad. Does your heater connect to the board with push on " flag" terminals or do they push up into slots exactly like the incoming power wires attach? The new style board requires the old flag terminals on your heater to be cut off and stripped back, then they slide into openings just like the main power wires do.

  13. You most likely just need new Moto jet itself. You would need to pry out the 3 screw covers, they have a small slot under them to put the flat blade screwdriver under. Take out the 3 phillips screws. Then pull off the smaller diameter air hose. Then unscrew the whole Moto jet from the tub.

    Replace with new one in reverse order.

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