99DEGREES

As I sit here drinking my "Mikes Hard Lemonade" I have to laugh....first of all my buddy's Beachcomber has had a few issues of its own and its so very lame. Its blue and it has hot water in it.....um thats about it. This morning I was havin' coffee....listening to tunes and deciding what light sequence to use for my BBQ this weekend.....mmmhmmm... Now that I have had the hood off this pup....there is nothing really scary in there....except for a big Octopus....and who doesn't like Octopus ?? Hmmm??? Anyways... the one seat has an ultimate back massage that rocks...the tunes rock and the light show is awesome....it's a classic. Even the best car I've had demaded my attention...so if I have to get under the hood once in awhile ...so be it! ***KEEP ON ROCKIN AT 99 DEGREES***

I agree Sask... As for the warranty, we will request a new remote and install it and wait for the keys...and yes all tubs have problems as many of my friends have tubs...yes Beachcomber comes out to your house and fixes it for you....but I hardly think that is worth the extra $7000 The remote is as easy as removing the panel and two wingnuts. Basicly the biggest downfall is the response from the service agents. *keep on rockin at 99 degrees*

Your second sentence TOTALLY invalidates your first sentence. If they never sold junk then they would never have a subpar product to have to stop carrying. Costco's return policy is not an indication of the quality of the product. They hold the manufacturer to their return policy and the manufacturer pays the price if quality is poor. Sometimes they do carry poor quality products and as you indicated "If they have a issue they simply stop carrying that product either due to crummy service or a sub par product." Costco doesnt sell junk for sure...in fact..my only real issue with Platinum/Hydro spa is customer service. In fact, Kelowna, BC Costco stopped carrying Platinum/Hydrospa just because of the customer service- Anyone buying anything at Costco has already done their homework regarding the product and is willing to deal with the mfg regarding issues. My trust with the company has dissapated, so I'll just pretend the hot tub came with the house and I'll just deal with the issues myself.

Hey there, We've had this tub for 2.5 months now and it is so bloody kewl...absolutely a rockin hot tub. So far to date it arrived with no cover lock keys and after 10 days on the 1-800 number with NO luck we went through the website to get a service agent to send keys. New locks arrived incomplete with no keys. They sent out more apparently but they're not here yet so whatever....basically a pain in the ass. I have fixed the waterfall diverter valve myself since it would rocket to the moon when you least expected it...I used Loctite 495 on that lil motha'. OK so not a huge deal, but... the remote unit for the stereo has totally malfunctioned and seems to be full of water...so I imagine we will attempt to order another one and see how that goes, in the meantime I opened the panel and disconnected it so the volume will stop shooting up to MACH 25 everytime you fire it on. Other than that, this is one kewl hot tub..worth every penny. *Keep On Rockin' at 99 Degrees*