I know Master does not employ this guy, so please stop blaming the manufacturers for dealers making mistakes and shady people running their own tent sales, taking deposits and running with the money. I lnow plenty of lying shady people who work for Jacuzzi, D1, Sundance, Coast, Hydro, ect. And how many Tom O'Connells are there? How many John Smith's for that matter? It does seem like this guy Tom has a rep though. Karma will get him.