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Found 2 results

  1. Hello all! A new hot tub owner here. We bought an Arctic Spa Tundra Spa Boy system as a floor model deal. We had to get the Eco Pack replaced because Spa Boy didn't work. So our water got pretty ugly. Adding the fact that I never maintained water before, so a huge learning curve for me. The day we got the tub, I started filling it with well water. But about 1/4 way up, the water was a dark grey color. I decided to drain it and put city water in. There was black stuff on the bottom of the tub. The install guy said that dirt will be cleaned up by the filter system. Now after a little more than a month, I got my water under control. But my water still has a light green tint to it. Yesterday I saw some black stuff on the bottom, the water was still. So I went in, cleaned it up. And I think it's metal flakes from the well water. Could this be causing our water to be green? Thanks! Rudy
  2. Wish we would have found this site sooner. Long story - I will not bore you with details. While I have found answers to many questions, I am still wondering about "Metal Protect" We are going to do a new fill and will do a Spa System Flush and a decon following instructions here. We are going to follow Bromine 3 Step process. Our retailer has us using a Metal Protect right now. I don't know what it is for or if we need it. We are on a rural water system (lake water) and we have a water softener. We have been bypassing the water softener on fills. Do we need to? Our tub does have an ozonator and we are also using the Spa Frog (Bromine). What other information do you need to help us determine if we should be using the Metal Protect? Karla
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