jean
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Posts posted by jean
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Hi
I placed order on easter Monday and paid in full. I was told 12 weeks for delivery and have been getting weekly updates for the past two months saying they didnt have a shipping date yet. I hadnt heard from them for the past two weeks and called today to find the number unobtainable and emails returned undeliverable. I phoned the surveyor and he said he doesnt work for them any longer and he understands trading standards are involved.
Hi everybody.
I placed an order for a hot tub from this company on 20th March 2010. I paid in full (by cheque "we do not accept credit cards because of the charges levied by the banks") and wish I had not. I was quoted six to eight weeks delivery. The cheque was cashed within four days !!!
Despite many emails and a recorded letter, no goods have arrived yet, indeed we were told over the 'phone yesterday (nothing ever is written down by the company) that they still do not have a dispatch date from their manufacturers.
We were also led to believe that the tubs are made in US, but have since found out they are built in China.
I am in touch with trading standards, and they are helping me. As other posters have written, this is a huge worry to me at the moment.
Tony
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Hi everybody.
I placed an order for a hot tub from this company on 20th March 2010. I paid in full (by cheque "we do not accept credit cards because of the charges levied by the banks") and wish I had not. I was quoted six to eight weeks delivery. The cheque was cashed within four days !!!
Despite many emails and a recorded letter, no goods have arrived yet, indeed we were told over the 'phone yesterday (nothing ever is written down by the company) that they still do not have a dispatch date from their manufacturers.
We were also led to believe that the tubs are made in US, but have since found out they are built in China.
I am in touch with trading standards, and they are helping me. As other posters have written, this is a huge worry to me at the moment.
Tony
Trade Price Group
in Portable Hot Tubs & Spas
Posted
Hi does anyone have mobile numbers for the tradeprice group. I paid for my hot tub in Easter Monday and have been getting weekly updates which stopped 2 weeks ago. The last telephone call said they were having difficulty getting the shell colour I ordered. Tried phoning today and numbers are unobtainable. Telephoned the surveyors mobile to be told he doesnt work for them anylonger and he understands it is in the hands of trading standards.