Jump to content

beju

Members
 View Profile  See their activity

  • Posts

    3

  • Joined

  • Last visited

 Content Type 

Posts posted by beju

  3. San Juan Or Viking?

    in All Swimming Pools Types

    Posted

    Now dealers and contractors are a different story altogether. My contractor, who was an authoized San Juan dealer, and who has recently been dropped by San Juan because of complaints against himand just picked up Viking (!) has not finished my pool in 1.5 years! He made the front page of our local paper today (Sunday) because of numerous complaints against him and poor workmanship. (I cholse not to be in the newspaper artice since he has very recently been trying to rectify some of the problems with my pool installation.) He was the only San Juan dealer in my area and since it is an assigned territory I had no other options if I wanted a San Juan pool! There are several lawsuits against him right now and there is going to be a hearing next Thursday in my county that will decide if he will be able to pull any new permits to install pools. There have been some compliants filed against him with the State licensing board for pool contractors. It has been a nightmare. In my case the pool was installed properly but there are problems with the plumibing and electrical and things were not done according to the contract. Eqiupment was substituted in the lighting and he had to break away part of the new deck that he poured to get access to pipes for the water features that got buried in the cement! The deck is still not repaired! I have not yet passed final inpection. Unfortunately, San Juan's only response to all the complaints about him was to drop him as a dealer. This contractor was checked out. I looked at several pools he installed and talked to prevoius customers. All seemed fine. Something happened since the time I signed the contracts since all of the other complaintents all signed contracts with him after I did. My problems with him started about 2 months after signing the contracts. I do not know what happened in his personal life to cause what seemed like a reputable builder to go so flakey but it just goes to show that there are no guarentees when getting a pool built.

    Am I sorry I chose a San Juan pool...no. Did I get the pool and equipment I paid for...no. Do I think this builder can correct all the problems.....no. Do I think I am going to have to resort to legal channels to solve the problems....yes. So that is where I stand today.

    I am in a lawsuite, it is about the shell itself, a lot of money & alot of time, does not seem to be going anyware fast.

×
×
  • Create New...