OKC Goddess of the Sun

Duke of Distribution: We are using tabs to chlorinate. We were forced to drain both times due to high levels of CYA. What those levels were - I don't know. I left it up to my pool service company to test the CYA, but apparently they were not doing that. I feel as though I've been duped. Wizard of Water: Thank you for your information. We have a 26,000 gallon pool. I feel as though we've had good dilution. There was a time when I was adding fresh water to the pool on a weekly basis. In addition, the pool is backwashed weekly. Unfortunately, my research came from trolling the internet, which is what landed me on this website. I was not trying to project it as the end-all, be all. I came here for guidance. In any event, I am looking for a new pool company this week. Something seems fishy on more than one level. Thanks for your help. If anyone has anything more to add, please do so!

Our pool has been drained twice now due to high cyanuric acid levels. According to my research thus far, it should take at least five years after a draining to build up enough of this acid for another draining. How could this have happened?