If your TA is 180, your pH will eventually rise too high. I'm not familar with that product, so I can't comment on it. Bottom line is, adjust your TA to WHATEVER it needs to be to keep your pH in the 7.4-7.8 range. I found 60-80 ppm TA is a good range. But if you need to go down to 50 ppm, so be it.
Also, add Borates to your tub by using a product called Gentle Spa. That will lock your pH in perfect range.
Thanks for the reply. I found the MSDS for pH Balance, and it's a combination of boric acid and sodium carbonate, the latter of which I assume is driving up the total alkalinity. The next time I dump the tub, I'll try Gentle Spa instead and hopefully that will work better. Thanks for your help.