moto jets

[Guest bill]

Hi, We are in the market for a new hot tub and looked at some Hot Springs models today. We liked the moto-jet feature that moves up and down the spine. However, we are also looking for a hot tub with a recliner that has more jets for the legs. Do you know of any other hot tub company that makes the moving jets?

[Guest Chas]

There are no other tub makers who have the Moto Massage - it is a proprietary design. They have had it for over 20 years, and it is a very popular jet. It hits a swath near the center of your back - right where important muscles and nerves join to either side of your spine. It is very relaxing, and the new Moto Massage DX is actually a pair of the jets, side by side.

But let's talk about leg jets: if you mean that you want a recliner with jets in the leg area, you should do a wet test.

Many makers put jets under the calf area, and some put them under the thigh area of their recliners. But those jets will hit you in the same spot every time. It might be just the right spot this time, but just the wrong spot next time. What HotSpring (and many other makers) have done is to place larger jets at the foot of the recliner, positioned and aimed to be good for the bottom of your feet. But they are Monster jets - like fire hoses underwater. These jets can be aimed around - and by simply lifting your leg you can run them up and down the calf. If they are huge jets as the HotSpring "Jetstream" are, they will even reach up to your thigh. And all this is achieved by simply bending your leg at the knee or the hip, depending. This is a very natrual bending motion while seated in a reclining spa seat, and most folks find it a very nice way to get a great leg massage. IMO, it's the right way to do leg massage in a recliner.

[Guest spatech (the unreal one)]

Make sure you wet test any spa. Things like calf jets in a lounge need to be tested to be sure they don't propel you from the seat.

[Guest Michael]

Arctic Spas has two spas with one (Cub and Kodiak). Along with three spas with two loungers (Frontier, Avalanche, & Klondiker). Each of these models can have different jetting packages. With an Arctic you don't have to buy the biggest jetting package because that is what you think you want 5 years from now. You can UPGRADE later. We can add jets to your spa in your backyard after you own the spa. Check www.GoArctic.com to find your closest dealer. There is also a coupon page!

Michael

www.HeavenlyTimes.com

WET TEST!!!

WET TEST!!!

[Guest stl-rex]

I have tested both brands and find the Arctic models to be more therapeutic in feeling than the HS Motomassage. You can crank them up dial them back with the diverters. The motomassage was not intense enough for me. Again - wet test several brands/models.

[Guest Jim Arjuna]

The Moto Massage is about 1982 technology. The reason why nobody has copied it is because of multiple rotating massage jets are so much better.

Back when the moto was invented it was developed because there was no horsepower in the jet pumps. ¾ to 1 HP was it. (This is 2005 in case you have not seen a calendar lately) So one jet attached to the pump going up and down was pretty cool back in archaic times.

This is 2005 and so far nobody has copied that design. If you know anything about patents, you have to patent any possibility and people do not have that level of forethought. All you have to do to bust a patent is to change it enough to make it different enough so that the engineers at the USPTO can see that it is a new, unique, device. I could easily do that; but why?

The moto requires that you move from side to side, because your muscles are not in the middle of your spine.

A spa with multiple rotational real massage jets is SO MUCH BETTER!

I started out in this industry because of my “aching back”. I am a spa user from way back, and I love therapy massage of powerful multiple rotational massage jets.

If you want fantastic leg jets, you need to look at Haven Spas. I think we have the edge on all the competition. Our Haven spas are now becoming legendary for reliability and fantastic therapy.

We have had people wet test up to 11 different wet tests and when they got out of the Haven, it was the end of the search.

The only thing I can attribute this 1982 technology still in the market place is that consumers need to get educated on spa design. For most folks, spas are a subject that they know nothing about.

Most of our customers are very smart and have understanding of the way things work in this world.

[Guest Chas]

JA just posted: "I started out in this industry because of my “aching back”. "

Now, he has become a pain in the neck. :-)

Try the Moto for yourself. I can't promise it will be your new favorite jet, but it is wonderful and you owe it to yourself to try it out.

[Guest TBK]

moto jet is one of our more frequent repairs. But feels nice when it works.

[Guest Chas]

Typical life expectancy in my experience: about 9 years.

Warranty: five years parts and lobor on a new spa, and one year on the replacement part itself when purchased otc.

You can purchase them and install them yourself after the warranty, or at any time, for that matter...

[Guest Rick]

The Epic by Marquis has what is known as an anorondec chair. This particular seat allows for foot, calf, and lower thigh massages. It's a definite wet-test.

[Guest Jim Arjuna]

Chas is rigth, you need to try it and try a lot of other spas, because you are going to own it for a long time, if you are a typical spa purchaser. It is not something that you are going to get rid of soon, because of the cost. So, take your time.

Chas; Can you tell us the price on those "exclusive parts". I can remember several service customers who decided to not fix it, because it was so expenisive.

It is not bad, but it is way out of date.

For your information, I have a defect in my lower back that has plagued me since I was a young child. The doctors think I may have had a case of polio, but my body fought it off. I have met other people who have been told the same thing.

I used to spend weeks in severe pain, on pain medication until my back could be put back in place. The bones that hold one vertibrae in alignment with the next are short and I used to simply turn the wrong way and it was out.

I learned to twist and put it back in immediatly, then go jump in the hot tub, and I have not had to spend any time on any medication since.

I am an extreme hot tub lover, a good hot tub that is. That is why it is my passion to know all about them.

[Guest East Tx Spa]

The MotoMassage costs about $80 to replace and you can do it yourself. It takes about 5 minutes to do it. They usually last about 10 years. That's longer than most brands of hot tubs last.

Terminator

[Guest TBK]

East Tx Spa

If this Device Called the moto message lasts 10 years, then what do I tell The 15 Customers we service that have had them fail. (moto message) its a garden hose with plastic fittings that flop up and down.

TBK.

[Guest East Tx Spa]

TBK, that does not add up. We've sold them for 20 years, sell about 250 units/year, and replace maybe 2-3/year, 90% of the time on spas 10 years or older.

Yes, it's a rubber hose that is articulated so that it only traverses up and down instead of flopping all over. Eventually the rubber hose splits therefore reducing water pressure. Sometimes, the plastic "vertebrae" get off track and can be popped back in. It's not rocket science, show me any jet that is. But it works damn well and customers enjoy them. In fact, our company has never had a complaint filed with the BBB in our 20 years. You'd have to believe if we were selling junk, someone might report it.

These "15 customers", what was the overall time frame on their failures, what was the actual failure, and how was it repaired? Give me some more detailed info to back up your claim.

Terminator

[Guest Chas]

"East Tx Spa

If this Device Called the moto message lasts 10 years, then what do I tell The 15 Customers we service that have had them fail. "

15 out of how many? If these are spas less than 5 years old, you should tell them to contact the dealer and have them repaired or replaced for free. If they bought them over the counter, or paid you to put them into an out-of warranty spa, you should tell them that they have a one-year parts warranty.

If they have had their spas a long time beyond the five-year warranty, then you should tell them that they are doing fine, the next one should last even longer than the 8 or 9 years they got out of the first ones, as technology has improved.

OR - if they have failed within five years, and you went out and charged them to do a repair that should have been covered under warranty by the dealer, then you should tell them you'll give their money back.

AND, if you are servicing these spas with tablet chlorine or bromine, tell them the failures were your fault.

[Guest Jim Arjuna]

When all I did was run a fix em all service center, we saw a lot of the Moto stuck in the wall not functional, and for the most part they staid that way, because of the cost.

The local dealer, IHT had all of them on bromine tabs. I had to tell them that the warranty states that they can't use it.

[Amanda]

moto jet is one of our more frequent repairs. But feels nice when it works.

Most jet replacements in a spa with multiple jets in that area range from 8 to 15 bucks. How much does it cost for this kind of repair with the moto-jet? Being one of the more frequent repairs... how often if frequent?

[East TX Spa]

Most jet replacements in a spa with multiple jets in that area range from 8 to 15 bucks. How much does it cost for this kind of repair with the moto-jet? Being one of the more frequent repairs... how often if frequent?

Again, the Moto-Massage costs approximately $80 to repair. Anyone that knows how to use a Phillips head screwdriver can do it. The Moto-Massage lasts around 10 years or more, longer than most BRANDS of spa will last.

Beware of dealers that compete with HotSpring who will try to spread disinformation in an effort to scare consumers into purchasing their brand of spa. When you are the world's most popular spa and own overwhelming market share in the industry, everyone is gunning for you. Nothing wrong with that, it is capitalism at work. However, sell your products based on IT'S merits, how is IT better than HotSpring, what do YOU offer the customer that no one else does. That is good and ethical salesmanship.

Running down the competition makes you nothing but a used-car salesman.

Terminator

[Chas]

Running down the competition makes you nothing but a used-car salesman. Terminator

And a bad driver.

Kidding, of course -

I agree sir, and I will add that in my stores folks seem to be coming in just a little 'beat up.' I tend to try to make eye contact, get a name, tell a joke or two to break the ice, and make them feel like they can relax. Many folks later tell me it was that, combined with the fact that I didn't bash the competition which made them feel comfortable writing the check.

[Chas]

Most jet replacements in a spa...

...are NOT Moto Massage Jets. There are only two brands of spas in the world with these very special jets: HotSpring and Solana Spas.

View a video of the Moto Massage jet

[Amanda]

...are NOT Moto Massage Jets. There are only two brands of spas in the world with these very special jets: HotSpring and Solana Spas.

View a video of the Moto Massage jet

Thanks for the input east TX and Chas... 10 years is a very long time. I agree with both of you about many sales folks "beating up" the customers and "bashing" other companies. I think that kind of behavior is horrible and turns a lot of people off entirely to the spa industry. Many times times it does take while to break the ice with someone when they've had this kind of experience elsewhere. It's good to know there are other members of the sales department that are there to help people instead of pressure them and make them feel bad. Interesting video... he was cute!!