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Posted

Just a bit of experience regarding the purchase of a 2007 D-1 Nautilus. I did my research and decided on this brand and tub as it has a very good reputation. One week after purchasing the tub, both pumps had to be replaced as D-1 says they had a bad batch of pumps which was causing them to turn on and off whenever they wanted. Now, the new "M-Drive" panel on my unit does not have anything on the display...it is totally blank. The controls still work, but if I didn't know what buttons to push, I would be screwed. The tub on several occasions has heated to almost 110 degrees when set at only 102-104 degrees. The dealer has supposedly ordered a new panel but has not addressed the overheating issue. Any advise would be appreciated. I am hoping that my $10K investment was not unwise as I have waited many years to have a tub in my backyard. Costco is looking pretty good right now.

Posted

Just a bit of experience regarding the purchase of a 2007 D-1 Nautilus. I did my research and decided on this brand and tub as it has a very good reputation. One week after purchasing the tub, both pumps had to be replaced as D-1 says they had a bad batch of pumps which was causing them to turn on and off whenever they wanted. Now, the new "M-Drive" panel on my unit does not have anything on the display...it is totally blank. The controls still work, but if I didn't know what buttons to push, I would be screwed. The tub on several occasions has heated to almost 110 degrees when set at only 102-104 degrees. The dealer has supposedly ordered a new panel but has not addressed the overheating issue. Any advise would be appreciated. I am hoping that my $10K investment was not unwise as I have waited many years to have a tub in my backyard. Costco is looking pretty good right now.

unfortunately this can happen with just about ANY product, If your dealer makes good than you should be fine. it is certainly frustrating but again you should be taken care. I know the maker I am with on such a new spa should your problem continue would look into replacing it but I would not say that you are to that point just yet.

Posted

Just a bit of experience regarding the purchase of a 2007 D-1 Nautilus. I did my research and decided on this brand and tub as it has a very good reputation. One week after purchasing the tub, both pumps had to be replaced as D-1 says they had a bad batch of pumps which was causing them to turn on and off whenever they wanted. Now, the new "M-Drive" panel on my unit does not have anything on the display...it is totally blank. The controls still work, but if I didn't know what buttons to push, I would be screwed. The tub on several occasions has heated to almost 110 degrees when set at only 102-104 degrees. The dealer has supposedly ordered a new panel but has not addressed the overheating issue. Any advise would be appreciated. I am hoping that my $10K investment was not unwise as I have waited many years to have a tub in my backyard. Costco is looking pretty good right now.

The overheating could be control panel related?

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