Tangled Polaris Hose

[Finn]

Hello Everyone,

I recently renovated my pool using PebbleTec and Blue Iridescent Lightwave Glass tile, and it looks fantastic! I now have the best-looking pool in the neighborhood.

However, I'm facing a problem with my Polaris 280. The feeder hose tends to get tangled and twisted about two to three feet from the Polaris, as shown in the attached picture. I've experimented with various combinations of settings, but nothing seems to work. Can anyone suggest how to prevent this issue?

I suspect it may be related to the settings of the directional switch on the Polaris and the spacing and positioning of the hose floats. I can confirm that the back-up valve is functioning properly.

For reference, I have a 15,000-gallon pool with curves. Here are my current settings: 

- The directional switch on the back of my Polaris is set to 7 o'clock.

- My back-up valve is positioned about 3 feet from the Polaris unit.

- I have a feeder hose float directly behind the back-up valve.

- I have a 1-inch gap between the head float and the Polaris unit.

- The feeder hose floats are spaced about 3 feet apart.

 

Any advice would be greatly appreciated!

 

Thank you!

 

[waterbear]

A few things to try:

Push the head float up against the unit. Aldo check that the float is not taking on water. If so replace it.

 

Try moving the feeder float away from the back up valve.

The directional jet determines how much the unit climbs and turns.  Put it dead center and see ewhat happens. To increase climb move it towards 12 o'clock. To decrease climb m9ve it towards 6.

Setting itctoward 9 pushes the unit left and moving it toward 3 pushes it right. 

I would set it to 10 and then to 2 and see if either one or the other works better at keeping your phose untwisted.

FWIW, mine has twisted like that since I got it. My previous cleaner the (discontinued when Polaris was umbrellad under the Zodiac brand) Zodiac MarsHP never had this problem 

[Finn]

Thank you, everyone! I got everything working perfectly. Here’s a list of what I did, in order of importance:

1. Bought a new swivel.

2. Added an additional float on each side of the swivel.

3. Set the directional thrust jet to the 11 o’clock position.

4. Pushed the head float right up against the unit.

5. Bought new rubber tires for my Polaris 280.

6. Purchased a new, stiffer Polaris bag, ensuring the bag side was facing the single wheel of the Polaris. The knockoff Polaris bag I had was cheap and kept leaning one way or the other when it got a little debris in it.

7. It was close to 100 degrees today in Dallas, so I laid the hose out all day on the concrete. Took the stiffness right out. 

Adding more floats not only keeps the hose afloat on the water’s surface but also helps prevent twisting and bending.

Pics of straight hose: