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CleverSpa - opening up external pump and heater

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Hi everyone! We've got a Black Label CleverSpa that's been malfunctioning. We've spoken with CleverSpa and they've sent us a new control panel, but no instructions! 

Can anyone give us any ideas on how to first open the external pump/heater system? I've attached pictures, if that's any help! 

(Further instructions on what to do after we've opened it wouldn't go amiss either 😀)

Thanks in advance!!! 



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