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2011 Hot Springs Prodigy H Control Disconnected Light and Jets Don't Run


PegasusL

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Our Prodigy H came with the house. I think it’s a 2011. Serial starts with H4N. It’s a 110v.

It blew the breaker in the electrical control box. After reset, filter clean etc., jets don’t run when using Topside  controls. Some of the buttons don’t operate.

What part do I order to replace top controller? Eagle?

Do I need any other part?

See video.

 

Jets will run if I bypass and give power so basically not getting power for some reason.

Service tech said it was heater relay board and replaced. Also said was bad ozone sensor and disconnected. No change. Lost confidence in tech. I don’t have before pics and I don’t know what the heater relay looked like before. 

Heater 2 pin power jumpers were in positions 3/4 and 5/6 when diagram shows 5/6 and 6/7. Moved. No Change.

 
Opened Topside control and looks like board got wet and is damaged. See pictures.

 651D2C1A-5027-4C5A-939D-1CF050647611.thumb.jpeg.beed51299f99794c202baa952c63616f.jpeg7D9BC680-A6CE-4EDC-8273-93A123DAA7A6.thumb.jpeg.95db31fe9445459dff17d4dbe30d7084.jpeg

Other symptoms 

Control Unplugged light is on Red. Bus Status light on Green. 
4C347A5A-9C0A-443D-BFB2-156F17CF9BD1.thumb.jpeg.ded328b8e9988be054e72fd787e5a642.jpeg
The wire to the No fault heater is cut and the wire from the pressure switch plug on board is spliced and is connected to the wire that goes to the flow switch.??

IMG_6722.thumb.JPG.ba76c91b50a4be2f33c735a30c0e8bdf.JPG

To determine what parts to buy, this is what I have.

The main control box cover is a Q2020. The control board and the new heater relay are Item # 76082 Orca Control Box now obsolete.6DD32463-770B-448A-B6A6-727D68E4BE2B.thumb.jpeg.b7d7124ea544a1ed385d82ce6bb25ca8.jpeg

Main motherboard is definitely item # 78039 because the main top controls and auxiliary control plugs are phone jack connectors.

New heater relay board is blue like an original item #76071 but when I look online that is obsolete and it says to use Item #77118.

What top control replacement do I order?

Is the heater relay board the right one or should it be #77118?

 If new heater relay is ok, is everything wired correctly on board and heater relay?

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  • PegasusL changed the title to 2011 Hot Springs Prodigy H Control Disconnected Light and Jets Don't Run
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