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Avenli inflatable spa e5 code


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I have a brand new avenli spa and can't get a prompt response from the manufacturer. Once I filled it to max level, I turned it on , and within 2 hours the e5  code appeared. I restarted the unit a few mins later and the same thing happened. Right now, the temp of the water is just 23 degrees Celsius. When it shows the e5 code again I'll reset the thermal switch inside the cover. 

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