Rendell Posted April 19, 2022 Report Share Posted April 19, 2022 I have a brand new avenli spa and can't get a prompt response from the manufacturer. Once I filled it to max level, I turned it on , and within 2 hours the e5 code appeared. I restarted the unit a few mins later and the same thing happened. Right now, the temp of the water is just 23 degrees Celsius. When it shows the e5 code again I'll reset the thermal switch inside the cover. Quote Link to comment Share on other sites More sharing options...
JLJ Posted October 4, 2022 Report Share Posted October 4, 2022 I'm having the same problem. I filled my Avenli spa and went to turn on the heat and E5 keeps displaying. I've done everything from the troubleshoot guide, but it still showing this code. Did you figure out? Quote Link to comment Share on other sites More sharing options...
VanillaGorilaaa Posted October 13, 2022 Report Share Posted October 13, 2022 I'm having the same problem. I think my reset switch is toast. Mine doesn't click when reset. I can push n pull it freely. Do urs click when u reset??? Quote Link to comment Share on other sites More sharing options...
ekering Posted May 19 Report Share Posted May 19 Open up the unit, unscrew the thermometer from the heating unit, and replace the weak thermal paste they used with real thermal paste (like for CPUs). Should fix it easily. Quote Link to comment Share on other sites More sharing options...
Mommabacon09 Posted May 28 Report Share Posted May 28 On 5/19/2023 at 8:00 AM, ekering said: Open up the unit, unscrew the thermometer from the heating unit, and replace the weak thermal paste they used with real thermal paste (like for CPUs). Should fix it easily. Can you tell me what is the heating unit look like? Quote Link to comment Share on other sites More sharing options...
Garrett8817 Posted June 13 Report Share Posted June 13 Hello! Did anybody find a solution for this? I am having the same issue but have no idea where to find the thermometer to replace the thermal paste. thanks, Quote Link to comment Share on other sites More sharing options...
Ordiechief2013 Posted August 14 Report Share Posted August 14 On 5/28/2023 at 1:36 PM, Mommabacon09 said: Can you tell me what is the heating unit look like? Good afternoon, did you get an answer yet? I am also looking for the same answer as well; my unit is doing the same damn thing. Quote Link to comment Share on other sites More sharing options...
Ordiechief2013 Posted August 15 Report Share Posted August 15 On 5/19/2023 at 6:00 AM, ekering said: Open up the unit, unscrew the thermometer from the heating unit, and replace the weak thermal paste they used with real thermal paste (like for CPUs). Should fix it easily. What does this thermal paste look like? Where is it applied on? Quote Link to comment Share on other sites More sharing options...
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