Lenny1234 Posted October 25, 2021 Report Share Posted October 25, 2021 My Arctic Spa is no longer heating up, I have 245 v accross the pins on the board when it is calling for heat and the call for heat symbol is on and pump 1 is running at low speed. I have attached pictures of the board and the wiring diagram as well as the amp test, I had changed the element and it worked fine on first heat up and now is not heating, could it be a relay? Quote Link to comment Share on other sites More sharing options...
Lenny1234 Posted October 26, 2021 Author Report Share Posted October 26, 2021 Just to add to te above, it seems my heater element has burnt out again, this was only replaced 4 weeks ago. The previous one had burnt out after refilling the tub and receiving HL errors. Since I installed the new element there has been no errors, except for the lack of heat after the initinial fill. Quote Link to comment Share on other sites More sharing options...
cranbiz Posted October 26, 2021 Report Share Posted October 26, 2021 Did you make sure the heating element wasn't touching the housing? Was it an OEM heater? Quote Link to comment Share on other sites More sharing options...
Lenny1234 Posted October 26, 2021 Author Report Share Posted October 26, 2021 It was a hydroquip 3.6 kw heating element, was definetly not touching the sides, when installed. It is actually the second element to go in the space of 2 months Quote Link to comment Share on other sites More sharing options...
CanadianSpaTech Posted October 26, 2021 Report Share Posted October 26, 2021 First remove the filters and take them out of the equation. Disconnect the heater from the circuit board and increase the temp so the spa is calling for heat. Test for 240V at the circuit board. Do you get 240V? Decrease the temp so the spa is no longer calling for heat...do you get 0V? At ant time do you see 3 small dots in between the temp numbers on the topside control? Let us know results and we can move forward from there. Quote Link to comment Share on other sites More sharing options...
RDspaguy Posted October 27, 2021 Report Share Posted October 27, 2021 If you have voltage to the heater but no amp draw (not heating) it is the element. I am not familiar with that element, but I'd say it was touching the side or itself, or you twisted a terminal when wiring it. Quote Link to comment Share on other sites More sharing options...
Lenny1234 Posted October 27, 2021 Author Report Share Posted October 27, 2021 Removed filters, disconnected heater, called for heat and got 240v at circuit board, decreased temperture and still got 240v at circuit board. No 3 small dots on topside control panel, as it was the first power up filter cycle was flashing on top side control panel. Quote Link to comment Share on other sites More sharing options...
Lenny1234 Posted October 27, 2021 Author Report Share Posted October 27, 2021 There is both 240v and I beleive amp draw, as seen in the pictures above on the clamp meter? Quote Link to comment Share on other sites More sharing options...
CanadianSpaTech Posted October 27, 2021 Report Share Posted October 27, 2021 3 hours ago, Lenny1234 said: called for heat and got 240v at circuit board, decreased temperture and still got 240v at circuit board. Sounds like a stuck relay. Where are you located on planet Earth? The heater connection at the circuit board has me a little confused. Every Gecko MClass circuit board I've ever seen only has 2 heater wire connections on the circuit board...line 1 and line 2. Yours has what looks like 3 and it is wired white and blk to line 1 and the red and orange to Neutral. Might be the way it should for a European pack be just not what I've ever seen before. Quote Link to comment Share on other sites More sharing options...
RDspaguy Posted October 27, 2021 Report Share Posted October 27, 2021 6 hours ago, Lenny1234 said: I beleive amp draw No. It should draw 24 or so amps, not .004 amps. The heater is fried. Turn off power and ohm it out, you'll see. 1 Quote Link to comment Share on other sites More sharing options...
Lenny1234 Posted October 27, 2021 Author Report Share Posted October 27, 2021 5 hours ago, CanadianSpaTech said: Sounds like a stuck relay. Where are you located on planet Earth? The heater connection at the circuit board has me a little confused. Every Gecko MClass circuit board I've ever seen only has 2 heater wire connections on the circuit board...line 1 and line 2. Yours has what looks like 3 and it is wired white and blk to line 1 and the red and orange to Neutral. Might be the way it should for a European pack be just not what I've ever seen before. I'm in the UK, I had to cut the JJ plug off and put some clips on to wire it direct to the board. I'm nt sure why the board has 3 lines. Quote Link to comment Share on other sites More sharing options...
Lenny1234 Posted October 27, 2021 Author Report Share Posted October 27, 2021 1 hour ago, RDspaguy said: No. It should draw 24 or so amps, not .004 amps. The heater is fried. Turn off power and ohm it out, you'll see. Yes, the heater is fried and reads OL on ohm test, I just wondered as its the second time the element has gone in 2 months if it is a stuck relay that is causing the elements to burn out Quote Link to comment Share on other sites More sharing options...
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