Todd D. Posted July 25, 2021 Report Share Posted July 25, 2021 Hi, We have a Softub T300 , problem is the pump runs just fine but the water is cool. The jets even circulate just fine. Any help would be great! Thanks Quote Link to comment Share on other sites More sharing options...
CarolG Posted July 25, 2021 Report Share Posted July 25, 2021 Have the same problem, with my motor V2 PCU SPA MOTOR. it only worked for one season. Motor works but no heat and Canadian Pool and Spa offered a replacement for $800.plus plus, very unhelpful. They do not sell parts, beware of this. Needs a new heat stick but not sure where to get one. If you have any luck let me now, I will also keep searching and let you know. 1 Quote Link to comment Share on other sites More sharing options...
Todd D. Posted July 25, 2021 Author Report Share Posted July 25, 2021 1 hour ago, CarolG said: Have the same problem, with my motor V2 PCU SPA MOTOR. it only worked for one season. Motor works but no heat and Canadian Pool and Spa offered a replacement for $800.plus plus, very unhelpful. They do not sell parts, beware of this. Needs a new heat stick but not sure where to get one. If you have any luck let me now, I will also keep searching and let you know. Heat stick? Quote Link to comment Share on other sites More sharing options...
CarolG Posted July 26, 2021 Report Share Posted July 26, 2021 Will do some research on this and keep you posted 1 Quote Link to comment Share on other sites More sharing options...
Todd D. Posted July 26, 2021 Author Report Share Posted July 26, 2021 Our pump is heating again. As it turns out the filter was plugged , shutting down the pump. New filter and now the water is 104 degrees again. Quote Link to comment Share on other sites More sharing options...
Todd D. Posted August 8, 2021 Author Report Share Posted August 8, 2021 Pump shut down again. Water cold. Reset the power for a minute, set to 104 pump turned back on. Thinking may be bad temp sensors... Quote Link to comment Share on other sites More sharing options...
Todd D. Posted August 13, 2021 Author Report Share Posted August 13, 2021 Ok I talked with my local Softub service shop and the owner was super helpful and very informative it's probably not the temp or high limit sensor but rather the main control board. She sent me one she had that is a good used one to try for $150 and comes with a 30 day warranty. If this doesn't fix the problem then she'll credit the price I paid towards a new main control board. Today I will swap out the boards and will follow up.... Quote Link to comment Share on other sites More sharing options...
Todd D. Posted September 6, 2021 Author Report Share Posted September 6, 2021 Been working normal ever since the main board swap Quote Link to comment Share on other sites More sharing options...
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