miango Posted July 16, 2021 Report Share Posted July 16, 2021 Dr Wellness Spa G2 Tranquility. Hi, I need to replace this insert or even replace the entire jet assembly body thing. Can anyone help identify this by part number, or point me to a replacement product. I believe this is called a "directional" jet. Thank you in advance. Michele Quote Link to comment Share on other sites More sharing options...
RDspaguy Posted July 16, 2021 Report Share Posted July 16, 2021 @CanadianSpaTech, do you know off the top of your head? Quote Link to comment Share on other sites More sharing options...
cranbiz Posted July 16, 2021 Report Share Posted July 16, 2021 Are we not trying to answer this in another thread? Quote Link to comment Share on other sites More sharing options...
RDspaguy Posted July 16, 2021 Report Share Posted July 16, 2021 7 minutes ago, cranbiz said: Are we not trying to answer this in another thread? Nobody has provided an answer so they're trying again. I've been busy and don't have time for hours of google searching to try to find a match. Quote Link to comment Share on other sites More sharing options...
cranbiz Posted July 16, 2021 Report Share Posted July 16, 2021 And so far, I'm striking out for an exact match. LPI is certainly buying this from someone, if you ask Aqua Living, they are saying Waterways but I can't find it in any Waterways listings. Quote Link to comment Share on other sites More sharing options...
cranbiz Posted July 16, 2021 Report Share Posted July 16, 2021 Maybe this? https://hottubparts.com/store-2/?model_number=29211001500 It's not a Waterway, it's a Custom Mold. Because I can't see the back, I don't know if the insert is right. Was the original jet a single or multi directional jet? Can you post a length also" It looks like it's a 2 1/4" jet. Have you tried calling LPI? This number is their main number. I can't find a CS number and on their site is only a contact form. Address: 506 Twin Oaks Dr, Johnson City, TN 37601 Phone: (423) 349-2900 1 Quote Link to comment Share on other sites More sharing options...
CanadianSpaTech Posted July 16, 2021 Report Share Posted July 16, 2021 33 minutes ago, cranbiz said: I can't find a CS number LPI CSR...could you imagine that job...lol Could be from Wangdong Province in China 🤣 I posted CMP in the other thread that has the exact same face design. It is likely an older CMP product as I don't see that screw in system on their website... https://www.c-m-p.com/spa-products/spa-jets/ 1 Quote Link to comment Share on other sites More sharing options...
cranbiz Posted July 16, 2021 Report Share Posted July 16, 2021 10 minutes ago, CanadianSpaTech said: LPI CSR...could you imagine that job...lol Could be from Wangdong Province in China 🤣 I posted CMP in the other thread that has the exact same face design. It is likely an older CMP product as I don't see that screw in system on their website... https://www.c-m-p.com/spa-products/spa-jets/ Maybe that's why there is not a CS number listed. If not China, they could be in Bangalore, India. You couldn't pay me enough to be a LPI CS rep. 💀 The CMP jets look like the one that I found, would be nice if we can see the back of the jet. I'm guessing that Custom Mold is CMP. 1 Quote Link to comment Share on other sites More sharing options...
RDspaguy Posted July 16, 2021 Report Share Posted July 16, 2021 53 minutes ago, cranbiz said: You couldn't pay me enough to be a LPI CS rep. 💀 You could pay me enough. I'm thinking 7 figures a year...🤔 wonder if I'd have to move to wangdong... Quote Link to comment Share on other sites More sharing options...
CanadianSpaTech Posted July 16, 2021 Report Share Posted July 16, 2021 1 hour ago, RDspaguy said: I'm thinking 7 figures a year Let see...7 figures... 🤣 1,000,000.00 JAPANESE YEN =9,089.09 UNITED STATES DOLLAR 1 Quote Link to comment Share on other sites More sharing options...
RDspaguy Posted July 16, 2021 Report Share Posted July 16, 2021 You think I'm in Japan? 🥷 Silly gaijin. 😂 1 Quote Link to comment Share on other sites More sharing options...
miango Posted July 17, 2021 Author Report Share Posted July 17, 2021 Hi everyone, thank you so much The height is approx 3 1/4 high including the round part (I broke off) and the clear part. The round part that I broke off is about 2 1/4 wide. The spa is only 2 years old. The jet is adjustable, as in, if I put my finger inside I can move the directional thingy to point in different directions. I don't know if that means that it is single or multi directional. It doesn't look the same as the one you posted cranbiz. Do you need me to post additional photos? Yes, I have called LPI several times. They have not yet been helpful. Thank you Michele Quote Link to comment Share on other sites More sharing options...
miango Posted July 17, 2021 Author Report Share Posted July 17, 2021 I looked through the HotTubParts site and may have found it: Jet Insert - 3" Roto Pro-Loc, Halo - Graphite/SS (#29530121500) |Store - Hot Tub Parts The "face" is the same. But I'm not sure how they are measuring the jet. If it says 3", is that the width of the face or the total length(face +clear body part)? Thanks again! Quote Link to comment Share on other sites More sharing options...
RDspaguy Posted July 17, 2021 Report Share Posted July 17, 2021 If they are'nt giving you Lx Dia, and it's just a single number (3", 2-5/8", etc.) Then it is the diameter of the hole in the spa shell that the jet is made to fit. You will not find that actual size by measuring the insert. Quote Link to comment Share on other sites More sharing options...
miango Posted July 18, 2021 Author Report Share Posted July 18, 2021 Thanks RDspaguy. With that info I believe I have found it. Thank you all so much. Quote Link to comment Share on other sites More sharing options...
cranbiz Posted July 19, 2021 Report Share Posted July 19, 2021 On 7/16/2021 at 10:42 PM, miango said: Yes, I have called LPI several times. They have not yet been helpful. Shocking. Where is that member who claims to be a LPI rep? Jumped into one post to shill his crappy company. @Factory RepWhere are you? Show us that LPI actually cares for it's customers and help out miango instead of being a one post wonder and an obvious shill. 2 Quote Link to comment Share on other sites More sharing options...
miango Posted July 19, 2021 Author Report Share Posted July 19, 2021 And the saga continues. I've identified this as a Halo directional 2 3/16th jet. NOT carried by HotTubParts.com. CMP: 29520-112-000. Anyone carry this one? Quote Link to comment Share on other sites More sharing options...
RDspaguy Posted July 20, 2021 Report Share Posted July 20, 2021 Sorry my friend, you're going to have to call around the different suppliers. There are no suppliers on this forum that I know of. Get them on the phone and ask if they can get it, don't just check the online inventory. I like spadepot.com. 1 Quote Link to comment Share on other sites More sharing options...
miango Posted July 20, 2021 Author Report Share Posted July 20, 2021 Yep, called three today. So far,nothing. Not even ebay. I'll just keep looking and checking back. You have been terrific. This forum is friendly and kind. Wish I could give back somehow. Quote Link to comment Share on other sites More sharing options...
RDspaguy Posted July 20, 2021 Report Share Posted July 20, 2021 56 minutes ago, miango said: Wish I could give back somehow. I am here because of the friendly, helpful guys on FordTruckEnthusiasts.com who helped me out with my truck. I am no help to anyone there, so I came here to pay it forward. I'm sure there is a forum or such where you can do the same. Quote Link to comment Share on other sites More sharing options...
CanadianSpaTech Posted July 20, 2021 Report Share Posted July 20, 2021 @RDspaguy FORD!... now you have me questioning our friendship... 🤣 A lot of industry folk get pissed and don't like us helping people find their way... and that's why I'm here 😈 F' em. I've worked hard 20+ years and amassed a thimble full of knowledge and I'll do whatever the F I want with it. There are so many lies in this industry to get your money and it's rewarding to cut through the BS and offer an independent perspective. There is a war of sorts with industries (computer, auto, appliance...Spa) to remove the ability to DIY and the "Right to Repair" and we can't let that happen. 2 Quote Link to comment Share on other sites More sharing options...
RDspaguy Posted July 20, 2021 Report Share Posted July 20, 2021 Yep, Ford. 2002 f250 7.3l powerstroke diesel (the last good diesel made) 169k miles, so still a baby on this million mile motor. 1 Quote Link to comment Share on other sites More sharing options...
miango Posted July 20, 2021 Author Report Share Posted July 20, 2021 Great idea. Thanks. Quote Link to comment Share on other sites More sharing options...
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