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Dimension 1 Nautilus not heating


Jon D

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Dimension 1 Nautilus not heating.  3 flashing lights and flashing heat light on control pad, temp says 32 F. Read out says change filters or power off, blah blah blah call tech support…. It does not heat up and I don’t think the recirculating pump is pushing water through anything.

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  • Jon D changed the title to Dimension 1 Nautilus not heating
57 minutes ago, Jon D said:

temp says 32

Celcius?

57 minutes ago, Jon D said:

Read out says change filtered or power off, blah blah blah call tech support….

Hmmm... I've never seen the blah blah blah message. Must be a newer one.😉

59 minutes ago, Jon D said:

I don’t think the recirculating pump is pushing water through anything.

Which might be the problem.

What year is it? Post pics of circuit board.

The error is likely a flow issue, or a faulty sensor or switch making it think there is a flow issue. 

What does it do, exactly, when you reset the breaker? 

 

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After reset, same scrolling message, replace filters or turn off power, if problem persists contact support.      it’s a 2006, the control panel seems to work fine, the jets come on properly and I can change the temp, just no heat.

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Need to verify flow from the circ pump. Remove filter until issue is fixed. Remove it from the equation. If still no heat test or jumper the pressure switch... but make sure the circ is moving water first so you don't dry fire the heater...or disconnect the heater. Test the heater element for continuity...or disconnect the heater and test for 240V coming off the copper heater tabs without the heater element connected to the board.

https://issuu.com/geckomkt/docs/sc_cf_ce_as_service_manual_en

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