Jump to content

Tiger River iq2020 troubleshooting


Recommended Posts

I have an 03 tiger river with the latest revision main board (77087) and a 2 relay updated heater board. wired for 120v on a dedicated 20a circuit.

if i turn on my spa the jet pump cycles for a moment, the control panel lights up briefly, then everything turns off and only the circ pump runs. The D17 light is lit and the HEATER ON light is lit, LIM OK is off, no lights on control panel. 2 brand new Thermistors (79005,79006) both ohm at 8k at around 77*F, same as the old ones i removed.

getting 120v to the board, no voltage to the heater. I am confident i have all jumpers and wires placed correctly according to the included documentation.

occasionally the control panel red light will blink, another time the control panel read presumably the correct current temperature but did not respond to input.

I suspect the main board i bought as 'new open box' is defective? I have a background in automotive and a fair amount of experience troubleshooting logic gate circuits but i need some advice in how to proceed before i go ahead and order another main board.

edit: wanted to add that i have tried disconnecting both the heater and the jet pump and get the same behavior. also removed filter.

if i unplug the control panel and restart, all 4 lights come on.

 

Thanks in advance for any help.

IMG-0034.jpg

Link to comment
Share on other sites

 

@RDspaguy previous owner had spa tech diagnose 'motherboard', I inspected before i bought parts, found a burnt relay on the heater board, replaced that, then gave power and old board showed no life at all, no lights despite receiving power. I'm sorry which wiring diagram? also found the fuse on the old board had a 12ga solid wire wrapped around it..

 

edit:added picsIMG-0035.thumb.jpg.e337741600732135a90682e7d1f536b7.jpg

 

IMG-0036.jpg

 

 

Untitled.png

Link to comment
Share on other sites

16 minutes ago, RDspaguy said:

The one on the inside of the box cover, as well as the one that came with the new board if you have it.

I attached to my second post the full inside cover, the diagram that came with the updated board pn 77087, as well as the diagram from the updated heater board pn 77119.

to this post i have attached full instruction files for both new boards as .pdf

Instructions_Wiring_IQ2020_System-77271_Board-77087.pdf 77119.pdf

Link to comment
Share on other sites

15 minutes ago, RDspaguy said:

Sorry bud, they are "unavailable". 

really? i just pulled up this thread in 3 different browsers on 4 different devices and was able to view the photos.

here are 6 links to the same images uploaded to another website.

https://ibb.co/R7pP6LJ
https://ibb.co/S6CWvR7
https://ibb.co/8YdNR8t
https://ibb.co/yRvNn7M
https://ibb.co/89gb9hH
https://ibb.co/vxXB4WT

edit: another link to an album including all 6 images, 3 wiring diagrams that are all alike, 1 photo of current board, 2 photos of old board how it came to me. https://www.photo-pick.com/online/v3bL3XA3.link

Link to comment
Share on other sites

10 hours ago, branderson9 said:

really? i just pulled up this thread in 3 different browsers on 4 different devices and was able to view the photos.

No. I'm lying to you for the sheer joy of it, because I have nothing better to do with my time than mess with people here on this forum.

Link to comment
Share on other sites

2 hours ago, RDspaguy said:

No. I'm lying to you for the sheer joy of it, because I have nothing better to do with my time than mess with people here on this forum.

I apologize, I am not sure why the .pdf i uploaded to this website are unavailable, likely because my account is new, here are the web links again:

#77119 heater board manual: https://www.spapartsdepot.com/content/77119.pdf

#77087 main board wiring instructions: https://www.spaguts.com/Documents/Instructions_Wiring_IQ2020_System-77271_Board-77087.pdf

i thought you were referring to the pictures i had posted in the thread. If you cannot see the pictures in post 1 and 3 in this thread i'm not sure why that could be, i am able to see them fine. I will post them many more times, many different ways in this comment, i will say that all of these diagrams are alike for the power input for a 120v system

please tell me if you can see these pictures now? can anyone else see my pictures??

IMG-0035.jpgUntitled.png

IMG-0036.jpg

IMG-0035.jpg

IMG-0036.jpg

Untitled.png

Link to comment
Share on other sites

14 hours ago, branderson9 said:

I attached to my second post the full inside cover, the diagram that came with the updated board pn 77087, as well as the diagram from the updated heater board pn 77119.

to this post i have attached full instruction files for both new boards as .pdf

Instructions_Wiring_IQ2020_System-77271_Board-77087.pdf 425.59 kB · 2 downloads 77119.pdf 1.88 MB · 2 downloads

these are available to me for download on a device i am signed in on, just marked unavailable if i am not logged in.

Link to comment
Share on other sites

I did a bit more prodding today with the help of a local spa tech over text.

With the spa unplugged, power cord and heater removed from heater board, and all loads, including topside unplugged from main board i found 63kOHm continuity between 1 & 5(hot& neutral), this led us to believe there was a short on one of the boards. The continuity went away when i unplugged the black/red/white jumper wires between boards, and did not return when i reconnected them. This leads me to believe that there is likely a failed relay on the main board sticking closed? Whatever it is it seems to be a component failure, and it seems to be on the main board. Please tell me if this sounds correct.

Could an issue in the topside cause this behavior? these top units are not available, and i can not find any information on how to test one with a meter.

Thank you for your help.

63985994938--C7D902D4-482E-4C72-A614-B4B8D5701D51.jpg

63985991975--4FAC8208-1D18-41C6-8CEE-1C929DBFA9A9.jpg

Link to comment
Share on other sites

  • 10 months later...

Any luck with determining the root cause on you main board? I am having similar issues and it looks like there are two fuses on it (F3 and another by X2) but I am not sure these are fuses. I cannot find any wiring diagrams  to verify the size. My board powers up and several of the leds light and then flicker. After a few seconds the system settles and the display shows all icons. And no red power light.

Link to comment
Share on other sites

  • 9 months later...

Hi, I have the same problem with my Tiger River Spa, I have replaced the control board, relay board and had the jet pump motor checked, the problem persists. There is a slight discoloration on the underside of the control board that looks like something is getting hot.  see photo. My spa runs on 240ac so the J303 jumper is set to Export, all the relays are 12v, the jumper is set so. When I disconnect the Jet motor the system operates as it should, there is 240 ac on the jet pump output terminal,  P19.

It seems the load increase when the jet pump starts, is dragging down the control power and causing the unit to momentarily switch off, switching on again when the pump stops. The symptom is the jet pump pulsing on and off and all the heater and recirc pump cycling on and off.

On the odd occasion the Jet pump will run continuously after pulsing on and off a couple of times. I am at wits end on this fault.

Any help is greatly appreciated.

IMG_1972.JPG

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Unfortunately, your content contains terms that we do not allow. Please edit your content to remove the highlighted words below.
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...
×
×
  • Create New...