Rain water leaking through lid

[Jaynie]

Hi

I'm looking for some advice on my lazy spa Hawaii hot tub, I bought it in September last year and noticed the water level was raising after rain fall. I tested it out by filling the tub up to minimum level and monitoring it. The level increased to an inch over maximum level within a couple of weeks. I have had hot tubs for over 10 years and never had this issue.

If rain pools on the top I brush it off but with this Hawaii it has no pooling so all the water must be seeping in.

I spoke to Bestway and they say the lid isn’t waterproof, water will leak into the hot tub.

Anyone else had this issue?

Thank you

[Reedy1983]

Hey, we bought our lazyspa Bali a few weeks ago. Filled up the water level to inbetween the min and max level. Used it a few time and obviously some water escapes due to the bubbles and people moving around in the rub. I put the lid on after every use to keep the temp up and cleaning is more efficient.

 

Had a few days full of rain and the spa never got used. When the weather got better I opened the lid to dip the water to check the quality and noticed the water level had gone above max level 😳 

I've searched everywhere to find out what the hell is causing this. I would of thought the lid was water proof, you've said they told you it is not?

It's an amazing spa and we absolutely love it, just worries me when it started to fill up by itself.

[Pam191]

I'm having the same ssue and it messes up the chlorination. Any ideas on a fix?