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Hot Tub Won't Go beyond 34 degrees


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Hi 

We have a two year old hot spring SX (just out of warranty).  It has been switched off for a month.  I cleaned it (incl filters) , filled it and turned it back on and all seemed fine BUT it won't go about 34 so is too cold to use.  The jets are all working just fine.  I have noticed that the control panel is a little off though and I don't seem to be able to get into the TLOK menu 

Have tried switching it off and leaving then switching back on but no difference 

Anyone got any ideas?  I don't think there's  an airlock as it is heating AND the jets are running fine.

Thanks all

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It's part of Hot Springs' Hot Spot Collection and those only carry a two year parts/labor warranty.  

Can I assume that the 34 degrees is Celsius?  When you say the control panel is "a little off", what does that mean?  Does the display read anything besides the temperature?  Any symbols above or below the temp?

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