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mchad

Hotspring Flash 'leaking' from black hose

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Hi everyone,

Hotspring Flash spa owner - 1 year.  Great spa.  

During my last change of the Freshwater cartridge, following the on-screen procedures, as the pump turn off there is always a slug of water than exits the tub from the black hose 'port' located on the bottom wood trim under the skirt (I'm not sure what else to call it - I can't find the 'port' on any of the schematics).

Anyway, this time after changing our the cartridge, that port now 'leaks' small amounts of water at various times.  I'm assuming when the circulation pumps kick on at various times during the day.  It's not a large amount of water, but never happened before and it should not be happening now.  

I removed the panel and the internal compartment was bone dry - I couldn't even tell where the tubing from that port originated as it's underneath the compartment.

Has anyone ever experienced this?  Also, what is that 'port' called?

 

Thanks,

Matt

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There is a separate overflow/drain line that comes from the FreshWater Salt System housing.  Water should only be able to leak out when the salt cartridge is removed and the circulation pump is running.  I would be curious if the salt cartridge is not seated properly.

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Thanks so much for the reply.  I don't think the cartridge is seated improperly - said another way, the cartridge went in and locked down the same exact way the last 4-5 cartridges did on previous change outs.

I inspected the cartridge can compared it to another new one, looked exactly the same.  

EDIT:  Checked it just now and when I give the cartridge a slight 'tug', there is some play there.  Not a lot, but it's noticeable.  Tugging on the cartridge also caused water to come out of the drain, enough to make a  small puddle.  

Not sure if when the cartridge is seated, it should be totally locked down - as in zero play up and down.

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Had the tech come out, and after chatting with the manufacturer, it's either a bad gasket on the cartridge or the cartridge housing. Cleaned the housing and put in a new cartridge.  

 

We'll see.

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Tech came out, it appears to be an issue with the housing seal.  I little trial and error and it seals correctly now.  The tech said that specific salt system is quite new and this is the first one he has seen that was leaking.  Not sure if more will experience this is the future, but for now, it's fixed. Thanks everyone for your help!

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