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Hot Springs Landmark pump issue

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I have a 2000 Hot Springs Landmark hot tub and when I select the pump button only one pump turns on, (even if I push the other button only one of the pumps runs).  I thought it was a bad pump and replaced it but it still does not work, (I know there is power to it).  I have upgraded from the 2000 circuit box to the newer style 2020 box, (purchased a used unit).  Any thoughts?

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RD-

Thing is, the old pump which I thought was shot is actually fine, I jumped it with an extension cord and it works.  And the 3 wires that goto the control panel are right, white to white, black to black, green to green.  Do the pumps have relays or something that could have gone wrong/burned up on the board?

 

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Of course, but then you wouldn't have power to the pump, which you said you do. Or did you mean power to the spa?

Do you have a voltmeter? Test voltage at the pump. 

Post a pic of the circuit board.

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