IPrice12 Posted June 25, 2020 Report Share Posted June 25, 2020 Hi, I have been having some issue with my Aqua Sla deluxe. The tub has been working fine recently, but yesterday the display started showing upwards of 40C, before reaching 48C and showing the ‘HL’ error code. I have followed the steps I have found online - but to no avail. I have had an electrician test the pump, flow switch etc and everything seems fine. Even when the power was on - the bubble, filter and even the heater worked (wouldn’t warm the water but you could hear the pump working). Has anyone had this issue or know of how to repair it? I have ordered a new digital thermostat sensor to see if this is the issue. Thanks Quote Link to comment Share on other sites More sharing options...
RDspaguy Posted June 25, 2020 Report Share Posted June 25, 2020 HL is high limit, which indicates the system thinks there is a high temperature at the heater. This is often caused by a low flow condition from clogged filters or a damaged pump, or a faulty high limit sensor which is located on the heater. Post a pic of the equipment area and circuit board so we can see what we are dealing with. Quote Link to comment Share on other sites More sharing options...
IPrice12 Posted June 25, 2020 Author Report Share Posted June 25, 2020 8 minutes ago, RDspaguy said: HL is high limit, which indicates the system thinks there is a high temperature at the heater. This is often caused by a low flow condition from clogged filters or a damaged pump, or a faulty high limit sensor which is located on the heater. Post a pic of the equipment area and circuit board so we can see what we are dealing with. Thanks very much for the reply. I’ll try and take some photos tomorrow and upload. From reading other responses, there is usually a ‘Reset’ button on various Spa/Hot Tubs, doesn’t seem to be one on this model. It was strange as even with the ‘HL’ displayed - the bubbles, filter and heater were all working (bubbles working 100%, filter filtrating & the heater making a noise as normal when heating). It was working a couple of days ago, strange that it would stop working. Quote Link to comment Share on other sites More sharing options...
RDspaguy Posted June 25, 2020 Report Share Posted June 25, 2020 The heater should not make noise. An HL should turn off the heater. Quote Link to comment Share on other sites More sharing options...
ptuplin Posted January 9, 2021 Report Share Posted January 9, 2021 On 6/25/2020 at 9:21 PM, RDspaguy said: HL is high limit, which indicates the system thinks there is a high temperature at the heater. This is often caused by a low flow condition from clogged filters or a damaged pump, or a faulty high limit sensor which is located on the heater. Post a pic of the equipment area and circuit board so we can see what we are dealing with. How do you get into these units please. We have similar problem. No code but only the top 2 inches of water heats up Quote Link to comment Share on other sites More sharing options...
DawnD Posted February 27, 2021 Report Share Posted February 27, 2021 Hi, I have the aqua spa deluxe at home, I went to turn it on 5ne other day and the heater won’t come on on it’s own, when I turn it on to heat the water the jets are coming on, does anyone have any ideas? Or if this can’t be sorted where I could purchase this make from again? Quote Link to comment Share on other sites More sharing options...
Katec11 Posted April 18, 2021 Report Share Posted April 18, 2021 Hi I have an aqua spa the light for the heater is on but my spa don’t seem to be getting hot is there a reset button please Quote Link to comment Share on other sites More sharing options...
IPrice12 Posted April 19, 2021 Author Report Share Posted April 19, 2021 The issue I had was the heat sensor failed - I replaced this with a cheap one from Ebay (about £4/5) and that seemed to work, althought I did have to scrape out the epoxy that was holding the old one in. Unfortunately the pump failed around 2months later and replaced this (£80.). The spares I bought were from a French website selling the Aqua Spa equipment. Quote Link to comment Share on other sites More sharing options...
Jon 26 Posted May 18, 2021 Report Share Posted May 18, 2021 What was the name of the company you bought your spare parts from , my filter pump won’t come on it lights up on the panel when pressed ,but nothing happening Quote Link to comment Share on other sites More sharing options...
Jon 26 Posted May 18, 2021 Report Share Posted May 18, 2021 Does anyone know how you access the pump on a aqua spa please Quote Link to comment Share on other sites More sharing options...
IPrice12 Posted May 18, 2021 Author Report Share Posted May 18, 2021 11 hours ago, Jon 26 said: What was the name of the company you bought your spare parts from , my filter pump won’t come on it lights up on the panel when pressed ,but nothing happening https://www.boospa.net/en/inflatable-spas/manufacturer-parts/aquaspa-parts/ this is the website I used, think it was about £90 posted to the UK 1 Quote Link to comment Share on other sites More sharing options...
IPrice12 Posted May 18, 2021 Author Report Share Posted May 18, 2021 51 minutes ago, Jon 26 said: Does anyone know how you access the pump on a aqua spa please If you google it, it should come up (Cleverspa is similar) 1. deflate the pool 2. take off the panel (couple of small switches & 2 nuts to loosen). 3. Take out the pipes (overflow pipe & filter from the inside) and make sure that the pipes from the outside are loose 4. pull the ‘unit’ where the pump is from underneath (will be a bit stiff due to the polystyrene insulation). 5. there will be a few screws on the top of the grey unit, take them loose & access to the pump should be there - you may need to take the heater element loose as well (can’t remember). Easy-ish job, just need patience! 1 Quote Link to comment Share on other sites More sharing options...
Jon 26 Posted May 19, 2021 Report Share Posted May 19, 2021 Thanks very much , I will give it a try at weekend Quote Link to comment Share on other sites More sharing options...
Chloe29 Posted June 19, 2021 Report Share Posted June 19, 2021 On 5/18/2021 at 8:07 AM, Jon 26 said: What was the name of the company you bought your spare parts from , my filter pump won’t come on it lights up on the panel when pressed ,but nothing happening hello, did you manage to sort this out? Mine has just done this today, was working fine but turned off the filter to change it and now it won't come back on but when pressed the light still comes on Quote Link to comment Share on other sites More sharing options...
Corri Posted July 4, 2021 Report Share Posted July 4, 2021 . Quote Link to comment Share on other sites More sharing options...
Janette Posted July 18, 2021 Report Share Posted July 18, 2021 Hi my Aqua spa will not heat up. I have changed the filter. When I turn on the filter and heater it doesn’t work no sound. The bubbles are fine. I have emptied the water and filled again but still no luck. I haven’t a manual and have no idea what to do next Quote Link to comment Share on other sites More sharing options...
Joanne mcneil Posted July 20, 2021 Report Share Posted July 20, 2021 Hi my aqua delux element has went. On my hot tub how do I get a replacement Quote Link to comment Share on other sites More sharing options...
Hybrid Posted August 6, 2021 Report Share Posted August 6, 2021 The HL error code is 100% the thermostat, Ive changed 3 now. They are in the flow of hot water which rapidly reduces their lifespan. I relocated the last one I changed because I was fed up changing them, they’re very cheap, but it’s a time consuming job. I soldered the new one on and then led it out of the pipe that the hot water comes out and sealed it where it used to come out, problem solved, just put the wire and thermostat in the filter sock. Next time it stops working I can solder a new one on without even emptying the tub. Quote Link to comment Share on other sites More sharing options...
Joe1234 Posted June 20, 2022 Report Share Posted June 20, 2022 Hi my hot tub suddenly stopped working its flashing red but no HL and the 3 buttons for the options are flashing also any idea what to do?? Quote Link to comment Share on other sites More sharing options...
Renato Posted July 14, 2022 Report Share Posted July 14, 2022 Hi Hybrid, is it possible to make a guide for replacing the sensor? Or point us to the site with it? Quote Link to comment Share on other sites More sharing options...
Crystal5678 Posted July 17, 2022 Report Share Posted July 17, 2022 On 7/14/2022 at 12:21 PM, Renato said: Hi Hybrid, is it possible to make a guide for replacing the sensor? Or point us to the site with it? Quote Link to comment Share on other sites More sharing options...
Crystal5678 Posted July 17, 2022 Report Share Posted July 17, 2022 On 7/14/2022 at 12:21 PM, Renato said: Hi Hybrid, is it possible to make a guide for replacing the sensor? Or point us to the site with it? agreed would be super helpful 🙏🏽 someone else dropped this link in the thread above 👆 https://www.boospa.net/en/inflatable-spas/manufacturer-parts/aquaspa-parts/ Quote Link to comment Share on other sites More sharing options...
joannekappa Posted April 6, 2023 Report Share Posted April 6, 2023 Hi I have the aqua deluxe and the for some reason the bubbles button dosent work. But for some reason they automatically go on there self and this mean I have to turn tub off. Someone said I may need a new control panel I don't no can you help me please. Quote Link to comment Share on other sites More sharing options...
Spapool Posted April 11, 2023 Report Share Posted April 11, 2023 If you're receiving the 'HL' error code on your Aqua Spa Deluxe and the temperature is showing as 40C or higher, it's an indication that the hot tub is overheating. Here are some potential solutions: Check the water temperature: The first thing to do is to check the actual water temperature in the hot tub. Use a thermometer to check the temperature and compare it to the temperature displayed on the control panel. If the water temperature is indeed too high, turn off the hot tub immediately and let it cool down. Check the water flow: Make sure there's adequate water flow through the hot tub. Check the water level and make sure the jets are operating normally. Low water flow can cause the heater to overheat, triggering the 'HL' error code. Check the filter: Make sure the filter is clean and not clogged. A dirty or clogged filter can cause low water flow, leading to overheating and the 'HL' error code. Check the thermostat sensor: If the thermostat sensor is faulty, it can cause the hot tub to overheat. You mentioned that you've ordered a new sensor, so once it arrives, you can replace the old sensor and see if that resolves the issue. It's important to address the 'HL' error code as soon as possible to prevent damage to your hot tub's components and ensure safe operation. Quote Link to comment Share on other sites More sharing options...
Kazza Posted June 20, 2023 Report Share Posted June 20, 2023 I am only setting up my aqua spirit spa and the HL display is on. I’ve literally filled it and turned on heater and it goes 5 mins then flashed HL Quote Link to comment Share on other sites More sharing options...
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