astudystar Posted June 13, 2020 Report Share Posted June 13, 2020 Hi we bought a new Bestway Palm Springs inflatable spa a week ago and everything was perfect the first day but since then when we activate the bubbles we get E02 error code for the flow. We have tried all troubleshooting online. Filters are not too dirty and have been cleaned daily, got the same error with replacement new filter, no kinks in tubes or debris in the lines, did a thermal reset but no change. Today we ran the spa with no filter and just the housing and after 2 mins of running bubbles the error code started, we then removed the housing totally and the code did not come on so this suggests to me there’s an issue with the filter housing. The membranes look ok and are flat against the sides as they should be. When the filter and heater are running without bubbles the tubes between spa and egg are full of water but when the bubbles start there are large volumes of air entering the filter. Strangely if we remove the housing then this does not happen and the tubes are full of water. If anyone has suggestions for what we could try it would be appreciated. Quote Link to comment Share on other sites More sharing options...
tenzen Posted June 15, 2020 Report Share Posted June 15, 2020 I dont have a bestway spa, but this may help, a bit of google-fu. https://support.bestwayaftersales.co.uk/wp-content/uploads/E02-Error-Code-Troubleshooting.pdf Quote Link to comment Share on other sites More sharing options...
astudystar Posted June 16, 2020 Author Report Share Posted June 16, 2020 Thanks I’ve already followed all these steps. I had to resort to removing the.black rubber inside the filter housing and no longer have any flow issues. 1 Quote Link to comment Share on other sites More sharing options...
Leandro Posted May 1, 2021 Report Share Posted May 1, 2021 On 6/13/2020 at 6:47 AM, astudystar said: Hi we bought a new Bestway Palm Springs inflatable spa a week ago and everything was perfect the first day but since then when we activate the bubbles we get E02 error code for the flow. We have tried all troubleshooting online. Filters are not too dirty and have been cleaned daily, got the same error with replacement new filter, no kinks in tubes or debris in the lines, did a thermal reset but no change. Today we ran the spa with no filter and just the housing and after 2 mins of running bubbles the error code started, we then removed the housing totally and the code did not come on so this suggests to me there’s an issue with the filter housing. The membranes look ok and are flat against the sides as they should be. When the filter and heater are running without bubbles the tubes between spa and egg are full of water but when the bubbles start there are large volumes of air entering the filter. Strangely if we remove the housing then this does not happen and the tubes are full of water. If anyone has suggestions for what we could try it would be appreciated. Quote Link to comment Share on other sites More sharing options...
Leandro Posted May 1, 2021 Report Share Posted May 1, 2021 Could you Fix your spa? I had the same problem and I could fix it Quote Link to comment Share on other sites More sharing options...
astudystar Posted May 1, 2021 Author Report Share Posted May 1, 2021 Hi @Leandro we fixed it by removing the rubber flaps from the filter. Quote Link to comment Share on other sites More sharing options...
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