Ajdobo21 Posted June 9, 2020 Report Share Posted June 9, 2020 Hi, I have a Netspa Izy. Having set it all up for the first time when putting it on to heat up an E5 error message comes on. The water is above the minimum line, I have started all over again many times but the error message still comes up so I have not been able to use my spa yet. Any ideas, thanks Quote Link to comment Share on other sites More sharing options...
tenzen Posted June 15, 2020 Report Share Posted June 15, 2020 I do not have a Netspa Izy, but a Canadian Spa Compay Swift Current V2, but on my unit E5 means that an over-temperature condition has occured and tripped the unit to turn off. I would re-check your pipes and maybe your filter if it is integrated with your pump to see if you are actually getting water flow.. or as it's running check your jets. Having said that, it's brand new, maybe call the company or the retailer to ask. Quote Link to comment Share on other sites More sharing options...
Moss2115 Posted June 22, 2020 Report Share Posted June 22, 2020 Mine is doing the same . Have u managed to do it?? Quote Link to comment Share on other sites More sharing options...
Rendell Posted April 19, 2022 Report Share Posted April 19, 2022 Mine is doing the same. I'd it fixable? Quote Link to comment Share on other sites More sharing options...
cranbiz Posted April 19, 2022 Report Share Posted April 19, 2022 Please start your own thread. This one is over a year old. Post up pictures of your spa pack insides, the wiring diagram on the back side of the cover and the general equipment area. E5 seems to be an over temp error. Retry running the spa with the filters out. If it still overheats, it could be the temp sensor, a flow switch, a bad pump or a main board issue. Quote Link to comment Share on other sites More sharing options...
Rendell Posted April 19, 2022 Report Share Posted April 19, 2022 Temp is still only at 23 celius. Ill be trying the thermal reset switch after it stops again with the e5 code Quote Link to comment Share on other sites More sharing options...
Kruzen Posted March 11 Report Share Posted March 11 I keep getting a E5 on my Alantic Wave Spa. I do the thermal reset cutout it works for awhile but it turns back to a E5. I've done this over n over. It must be something eles. Please someone tell me what eles could it be n how to fix. I'm really sick of this problem. I bought this spa to relax n instead its stressing me out! Quote Link to comment Share on other sites More sharing options...
ekering Posted May 19 Report Share Posted May 19 Open up your unit and remove the thermometer. Then replace the weak thermal paste the manufacturer used with real thermal paste (like for CPUs). Easy fix! Quote Link to comment Share on other sites More sharing options...
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